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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,461 Reviews

1,461 Reviews of Rallye Lexus - Service Center

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December 01, 2023

Appointments are easy to make & scheduling is very accommodating. Waiting is not long, salesperson (Mike Montijo) is clear, concise, & very patient. Very comfortable accommodations. Comfortable sea More

by LIEBUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

November 30, 2023

Rallye Lexus has consistently been a good dealer overall. From sales, to service, this has been a reliable, honest place. All the employees are helpful and pleasant. It’s been more than a decade for me, and More

by ROUBI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Piccirillo
Nov 30, 2023 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

November 28, 2023

Always friendly and professional. I would recommend coffee vending machine post covid environment to make the customer experience better More

by ediazperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Rallye Lexus responded

Edia, Thanks for sharing your thoughts about your experience with Rallye Lexus. Michael and our team appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 25, 2023

Working with this dealership was a wonderful experience. Our sales person, Tony, was fantastic. I would highly recommend this dealership to anyone. More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear Tony was was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Nancy, please let us know. James Quinlan 516-676-8686

November 24, 2023

Service is always great, and Joanna is the best. I have never had a bad experience. More

by LAWOFFICE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Rallye Lexus responded

Thank you very much for the positive feedback. If there is anything you would like to discuss regarding your service please feel free to call me directly. We appreciate your business and look forward to hearing from you. James Quinlan Service Manager 516-676-8686

November 23, 2023

I bring my 2019 Lexus RX350 in for regular schedules service at Rallye Motors in Glen Cove. I schedule my service via phone in advance to book the appointment and to reserve a loaner vehicle. The serv More

by corrbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

November 23, 2023

The service was excellent. The staff and greeting were awesome and the finished the job as they told me More

by HESHMAT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

November 21, 2023

Excellent service The consultants were on top of everything. I was in and out in a very reasonable amount of time. More

by AARONSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Rallye Lexus responded

Aaron, Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

November 11, 2023

They are very customer service oriented in the service division But I get a feeling they do not presume potential sales as aggressively as they could More

by DOUG.RANIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Rallye Lexus responded

It's great to hear that we were able to help you out, Doug. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

November 10, 2023

greeted warmly, service done quickly and efficiently. willing to go the extra mile to make sure i was kept informed More

by BILL_HOLUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Rallye Lexus responded

Bill, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

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