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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,397 Reviews

1,397 Reviews of Rallye Lexus - Service Center

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June 23, 2023

We were pleased with the service that we received. Everyone was very helpful and pleasant. The waiting area was comfortable and it was lovely that coffee and snacks were provided. More

by ASQLIMF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Pam Palasciano 516-676-4000

June 21, 2023

Great costumer service. The waiting area is clean and comfortable. The provided service was explained More

by tomicu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. Pam Palasciano 516-676-4000

June 16, 2023

Very good service with full disclosure as to what needed to be done together with cost and updates on progress. Satisfied with the total experience and professional.r epresentatives. More

by EDWARDMEHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! Pam Palasciano 516-676-4000

June 16, 2023

Mike Reidy was great as always. The fact that the service advisors stay working there is a plus. More

by wmdela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Pam Palasciano 516-676-4000

June 15, 2023

I am very pleased with the way my service was performed and the vehicle looks perfect. Joanna was very informative and professional and kept me updated every step of the way. Thank you Rallye Lexus!!! More

by AROZE316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Joanna, and don't hesitate to let us know if we can be of further assistance. Pam Palasciano 516-676-4000

June 14, 2023

Joanna is the most helpful, conscientious person I have ever dealt with. She is an absolute pleasure! More

by AB7859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with Joanna and our team. We're glad to hear we delivered such a great experience! Pam Palasciano 516-676-4000

June 14, 2023

Joanna was experienced and knowledgeable . She went over everything that needed to be done on my 2010 Lexus for the 75,000 mile check up. It was a delightful experience for me to work with her More

by ragmanstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. Joanna and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pam Palasciano 516-676-4000

June 09, 2023

Andrew hyun helped us a lot to purchase our new RX 350h. He is definitely one of the best, very honest and sincere. Highly recommend. More

by SHINWON76
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Hyun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Rallye Lexus responded

It's great to hear that Andy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new RX 350h. Thank you for choosing Rallye Lexus! Pam Palasciano 516-676-4000

June 07, 2023

We have already bought three ES350s from Rallye Lexus. Whether it is the car buying process or the after-sales service, we have received the best service, thank you very much! More

by WEI616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Pam Palasciano 516-676-4000

June 03, 2023

This dealership and employees are experienced and very professional. It is a pleasure doing business with them. More

by NKIESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Jun 04, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Maria and our team delivered such a great experience! Pam Palasciano 516-676-4000

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