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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,460 Reviews

1,460 Reviews of Rallye Lexus - Service Center

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December 22, 2023

All items were handled professionally and expeditiously Stafff was very pleasant and professional to deal with More

by LBRACCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

December 21, 2023

This is a very trustworthy car dealer. The sales staff are serious and responsible, and the staff in the car maintenance department are very professional. Great! More

by WEI616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus, we look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

Dec 22, 2023 -

WEI616 responded

Thank you so much for all these years of service, and happy holidays!

December 19, 2023

Joanna was great and kept me advised about the status of my vehicle. The service experience was wonderful. More

by stacykap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Rallye Lexus responded

Thank you so much for your excellent review, Stacy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joanna here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

December 18, 2023

The staff and the service department were extremely helpful. Jose from the show room was patient and explained all different areas of electronics in the car. Lauren Hu who sold the car to me was very w More

by mittermalik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Rallye Lexus responded

Malik, Thank you so much for your excellent review! We are so glad that Lauren, Joanna, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

December 14, 2023

For each of the last 8 years, I have received outstanding services by Mike Montijo, Service Rep for Rallye Lexus. Rallye Services accommodations are outstanding and I feel Mike looks out for my best interes More

by LIEBUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

December 06, 2023

Staff are all knowledgeable,cordial and give expert advice/guidance on difficult decisions being made by me at different times in my visit .Weather it was repairs or financing a certified used suv .Gre More

by PTBBJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Vargas
Dec 06, 2023 -

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

December 06, 2023

Michael Reidy is a terrific service advisor. He is thorough, thoughtful and very accomodating. The service and experience was first rate. David Blank More

by BASSBOYDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Rallye Lexus responded

Thank you, Dave, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. James Quinlan 516-676-8686

December 01, 2023

I love Rallye Lexus. For buying a car and maintenance service as well. I have been with them for over 25 years now. I am not going anywhere but Rallye Lexus. I am very ha More

by ALTHIN170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Horn
Dec 03, 2023 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

December 01, 2023

Servicing is best and easiest when dealing direct with Joanna, she’s really the best, and has been for years!! More

by SJREDDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joanna delivered such a great experience! James Quinlan 516-676-8686

December 01, 2023

Appointments are easy to make & scheduling is very accommodating. Waiting is not long, salesperson (Mike Montijo) is clear, concise, & very patient. Very comfortable accommodations. Comfortable sea More

by LIEBUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

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