Back

Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,503 Reviews

1,503 Reviews of Rallye Lexus - Service Center

Sort by
January 09, 2025

Great service, very smooth process. Special thanks to my advisor Mike Montijo for highly professional service, couldn't ask for a nicer, more knowledgeable person to deal with! More

by SERGEI_AKSENOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Rallye Lexus responded

Sergi, Thank you so much for your excellent review! We are so glad Mike had the opportunity to work with you and thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

January 08, 2025

Joanna was prompt and professional throughout. She was up front about all costs. The work was done efficiently. More

by JRO48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Rallye Lexus responded

Thank you so much for your kind words for Joanna, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

January 07, 2025

Mechanic manager explained everything so thoroughly and was very professional and polite. Staff is awesome! More

by THEFAZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

January 06, 2025

Service Advisor Mike is great. He gave us a clear explanation of the issues and also gave us instructions on scheduling the recall service. More

by vingliang2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Rallye Lexus responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

January 06, 2025

Rallye is tops in sales and service. I've dealt with a lot of dealerships over the years and I can say without reservation that Rallye is truly one of the best. Lexus is a great car and More

by JJFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Sun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarice in loaner
Jan 07, 2025 -

Rallye Lexus responded

JJ, Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and Clarice. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

January 05, 2025

I have purchased 5 Lexus’s because the people that work in the service department are excellent. More

by BUZZEAST13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

January 02, 2025

Joanna and the service department make it very easy to bring my car in for its routine maintenance. I have been a customer for twenty years and wouldn’t think of looking elsewhere. More

by BARBARAM994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Lexus responded

Barbara, We are very happy to hear that Joanna and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

January 02, 2025

It's a pleasure working with Joanna, Jim and Michael M in the service department. I look forward to purchasing another Lexus in the future, due to the excellent customer service and knowledgeable team of in More

by LCMCAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Joanna and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

January 02, 2025

Answered all my questions plus gave additional information. Service was fast and complete with car washed. Thank you More

by LBRADY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

January 01, 2025

Megan welcomed us so warmly when we arrived! She continued to always be friendly, kind and helpful throughout our buying process! More

by chriscav3rn
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan, Tony, Jerry?
Jan 02, 2025 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Megan met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686