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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,481 Reviews

1,481 Reviews of Rallye Lexus - Service Center

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December 12, 2024

Awesome dealership. Highly professional and informative! Would recommend for sure! They are consistently on point. More

by JLCHASE999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

December 12, 2024

Joanna is very professional and responded very quickly and explained the price clearly. Very considerate! More

by Bin Xu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Rallye Lexus responded

We are very happy to hear that Joanna provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

December 12, 2024

Outstanding customer service from the moment you arrive. Dawn kept me informed about every step of the process. She is very knowledgeable of Lexus autos. Tech also completed the work in a timely manner. More

by Johnsequino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us, John. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

December 11, 2024

I feel very comfortable buying a car here and bringing it in for service. They never push and I feel they are very honest for a car dealership. More

by JANINEE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Rallye Lexus responded

Thank you so much, Janine, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

December 09, 2024

I generally love Lexus cars and this dealer. I was told that a break repair would be complete by a certain time after indicating that I had a firm commitment at a specific time. It was unfortun More

by ANGELO.DIMAGGIO
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Sullivan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Rallye Lexus responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Angelo, please reach out to us directly to let us know the best way to contact you and we will reach out. John Tetta General Manager 516-676-4000

December 03, 2024

Excellent and professional service provided by Danny, will definitely consider shopping there for my next Lexus More

by frankiijay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danny met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

December 03, 2024

Excellent service. Was instantly greeted and given options to stay or leave. Status update was provided and required followup was done. I appreciate the friendly and ef More

by LTOM6724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Baig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Hu
Dec 03, 2024 -

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

December 01, 2024

Rallye Lexus is a First Rate experience. The staff is always professional and exceptionally courteous. I drive in from Manhattan even for my most routine work, and it is well worth the dr More

by TONYRICCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Rallye Lexus responded

Thank you, Tony, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

November 26, 2024

excellent service and communication, recommended to anyone for new car purchase. All the teams assisted in helping to buy a new RX350 Hybrid deserves a big thumps up. More

by shajja4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new RX350 Hybrid! Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

November 26, 2024

Everyone was really nice and quick especially because it was a Saturday. They were aware of not wasting my time. More

by AUNTGIDGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if Richie or our team can be of further assistance. James Quinlan 516-676-8686