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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,438 Reviews

1,438 Reviews of Rallye Lexus - Service Center

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October 25, 2024

I have been very pleased with Rallye Lexus from the sales department to the service department. Joanna Oates is wonderful and a pleasure to work with. I highly recommend Rallye Lexus! More

by LCMCAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. Joanna and our team appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

October 24, 2024

The dealership is good I wood like to say one thing the oil change is to expensive More

by leotsekhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Rallye Lexus responded

Thanks for your feedback on your recent visit to our dealership. We look forward to working with you again. James Quinlan 516-676-8686

October 24, 2024

I’ve been a Rallye customer for over 16 years. The service staff is wonderful. Joanna, Mike, Mike, and Maria are very knowledgeable and helpful. The valets are very nice as well. Ryan has been a More

by RFERARES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Oct 25, 2024 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna, Michael, Mike, Ryan, and Maria met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

October 22, 2024

Rallye Lexus the stuff always Nice treat good over there. They make your service easy and an stress-free that’s why I always go to rallyeLexus the best people. More

by rafiahmadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

October 22, 2024

THIS STAFF IS THE REASON I AM LOYAL TO LEXUS! !! ALWAYS EXCEPTIONAL PATIENT COOPERATIVE AND PERSONAL SERVICE More

by LISA@MIDISLANDCOLLISION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Rallye Lexus responded

Lisa, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

October 22, 2024

Was met as soon as I arrived. Car was done on time and I left within 2 hours. All went as good as I hoped. More

by PHYLLISARVIN
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Rallye Lexus responded

Phyllis, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

October 22, 2024

Service was impeccable. Definitely going to lease another vehicle from Rallye. Our salesman was professional and extremely helpful. Hope to make another deal with James. More

by Joe Lavrado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Rallye Lexus responded

Joe, We are very happy to hear James provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

October 22, 2024

The people are very helpful and welcoming, service is great and the wait was quick More

by JULSISLOYAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Rallye Lexus responded

Julsis, Thank you for your very kind review. Joanna and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

October 22, 2024

Excellent service provided by Paul and Lauren during my RZ lease. Service department has also been great over the years on my RX. More

by Ben Ling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Rallye Lexus responded

Ben, Thank you for taking the time to share your thoughts on working with Paul, Lauren, and our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

October 22, 2024

She is so kind to us. She helped us with my car service. Thank you so much. More

by MSYNARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria
Oct 23, 2024 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. Maria and our team appreciate your business and hope to see you again soon! James Quinlan 516-676-8686