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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,460 Reviews

1,460 Reviews of Rallye Lexus - Service Center

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February 16, 2024

Rallye is the best dealership I've ever worked with and I'm an old guy, I've dealt with a lot of dealerships More

by JJFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Sun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

February 15, 2024

Joanna has been mu service rep for 13 years She has always been pleasant and explained everything that needed to be done More

by PHAYES1049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you again for choosing Rallye Lexus, we look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

February 13, 2024

Mike R. Is always very helpful and keeps me up to date with the service that’s being done to my car. More

by SHEILAJANE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Rallye Lexus responded

Thank you for your business and this review, Sheila. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

February 06, 2024

I am always treated well, my service is usually done quickly and any issues explained to my satisfaction. More

by ARMISTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

February 05, 2024

Joanna is just the best. She goes out her way to make it easy and thoughtful. Dealership is also run efficiently and they take car of my car would recommend More

by jveroxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Rallye Lexus responded

We are very happy to hear that Joanna provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

January 30, 2024

Excellent Dealership. I really only deal with Michael Reidy, Service Manager. He is always there to help me, and can be counted on. He Has been my Service Manager for the More

by alanblayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us, Alan. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. James Quinlan 516-676-8686

January 27, 2024

Maria is very easy to work with she makes you feel very comfortable explains everything very welk More

by FOURJPINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad Maria was able to help, and we hope to see you again! James Quinlan 516-676-8686

January 26, 2024

We have been working with Joanna Oats and the Service Department for almost 25 years. She is professional, knowledgeable and courteous. She is always accommodating and will always make the time availabl More

by nlomangino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear Joanna and the rest of our team are always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

January 18, 2024

Wonderful service rep. Took great care of me with all my needs. Even a loaner car and full explanation of my cars issues. Thank you More

by JSPODEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus, we look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

January 17, 2024

Great service. Service technicians and sales agents are knowledgeable and help the customers right away. More

by ANILBATRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Rallye Lexus responded

Anil, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

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