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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews

1,536 Reviews of Rallye Lexus - Service Center

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April 28, 2018

Even fixed my Ford!!! This is our family car and when servicing our Lexus we mentioned the problems we were having with our Ford. The team at Rallye Lexus didnt hesitate an More

by FRANKL7478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Oates Technician , Pamela Palasciano, Steven Holmes, Frank Licari
May 01, 2018 -

Rallye Lexus responded

The entire Rallye staff thanks you for your service and your kind words! I'm glad we were able to accommodate you. Wishing you many happy miles ahead. Jay Rosenthal General Manager

April 28, 2018

Very happy with service I always bring my car for service to Rally Lexus. Joanna Oates is a joy to work with and because of her (and obviously the rest of your service staff More

by RACYR710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your service visit, we look forward to working with you again in the future! Jay Rosenthal General Manager

April 27, 2018

Best Lexus Service Center I trusted Rallye service and sales. They're the best. They are knowledgable and helpful. They will make sure that you are satisfied and then let you More

by NADERMOALLEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria jovanello, Frank Licari
May 01, 2018 -

Rallye Lexus responded

Thank you for your kind words and your service, we look forward to working with you again. Wishing you many happy miles! Jay Rosenthal General Manager

April 27, 2018

Service Center Been loyal customer since 2002.outstanding service staff! Professional, friendly, knowledgeable team .loaners available when needed or Meet time prom More

by HMAIER99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
May 01, 2018 -

Rallye Lexus responded

There is nothing better than customers who stay loyal to us, it has been an honor working with you these past 16 years and we all look forward to the years ahead. Thank you for your service, we wish you many happy miles! Jay Rosenthal General Manager

April 27, 2018

Always friendly,curtious,and helpful. LEXUS employees are always ready to assist and are friendly and very helpful.They will always call if a problem arises that may need unforseen attenti More

by LDEJANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
May 01, 2018 -

Rallye Lexus responded

It's so nice to hear these kind words regarding your visits with the service department. Thank you, we appreciate you as well as your time. Jay Rosenthal General Manager

April 26, 2018

Great Service Went in for service due to loud noise when driving. Local mechanic suspected a problem with the differential. Technician at the dealer knew right away More

by LexusDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Makowski
May 01, 2018 -

Rallye Lexus responded

We are so happy to hear that our mechanics were able to detect the problem immediately and have it resolved for you in a timely manner. We wish you many happy miles and look forward to seeing you for any service or sales needs in the future! Jay Rosenthal General Manager

April 24, 2018

Excellent service as always Dealt with Joanna Oates. She is the best as is the entire service and sales dept. would highly recommend Rallye to any Lexus owner. Courteous and t More

by BUGSY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Rallye Lexus responded

Thank you for the positive feedback, we are so happy to have you as one of our many happy clients! We look forward to working with you again in the future. Jay Rosenthal General Manager

April 20, 2018

Oil change inspection and recall air bag. Mike Reidy in service dept is great!! Explained every detail and arranged a loaner car And kept in phone contact all afternoon. Mike and all oth More

by BROOKSKI13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tubens
May 01, 2018 -

Rallye Lexus responded

Thank you John, I appreciate your feedback. It's great to hear that my team exceeds our client's expectations. We look forward to working with you again! Jay Rosenthal General Manager

April 19, 2018

Very nice people Joanna was very professional. All the work requested was done to great satisfaction and timeliness. I look forward to future service appointments. All More

by wmdela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Rallye Lexus responded

Thank you for your positive words regarding your service experience. Joanna is a great asset to my team. We look forward to seeing you again as well! Jay Rosenthal General Manager

April 17, 2018

efficient, they take care of the car and the owner the service center is efficient and pleasant to be in this was warranty service so there is not really much to say about it despite the word minimum More

by DER82ESQ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
sorry can’t remember the names
Apr 25, 2018 -

Rallye Lexus responded

Thank you for your positive feedback regarding your experience with our service department. We look forward to working with you again for your next scheduled maintenance. Jay Rosenthal General Manager

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