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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,478 Reviews

1,478 Reviews of Rallye Lexus - Service Center

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March 29, 2018

Service All of my questions and problems were resolved. Pam is always a pleasure to work with. She has excellent customer service skills and very knowledgea More

by LRCOBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Mar 29, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your service appointment. Pam is a great member of my team! We wish you many happy miles! Jay Rosenthal General Manager

March 29, 2018

great service Appointment made for reasonable date wanted; everything done as stated and in time identified. Makes service worry free to be done as promised in adv More

by dmark522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your experience with our service department! Jay Rosenthal General Manager

March 28, 2018

Excellent Does not get better. Our service writer Joanna Oates is great. This dealership has always been excellent in sales and service. Sales department is More

by BUGSY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your service experience with Joanna. She is a great member of my team! Your words mean a lot to her and all of us at Rallye. We wish you many happy miles! Jay Rosenthal General Manager

March 28, 2018

Excellent I have been very pleased with the service at Rallye Lexus for the past twenty-five years. I am most appreciative with the attentiveness, caring and tr More

by DADANDSARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Mar 29, 2018 -

Rallye Lexus responded

Thank you so much for your kind words regarding your experience with us the past 25 years! It's incredible knowing our customers have so much trust in us and we are more than happy to be of service. We wish you many happy miles! Jay Rosenthal General Manager

March 27, 2018

Great Service From start to finish, a wonderful, stress-free experience. Michael was so patient and helped connect my phone to my car. The customer service is alway More

by sangacian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2018 -

Rallye Lexus responded

Thank you for reaching out with such kind words regarding your experience with our Service Department. We treat you as a valued customer because you are a valued customer. We look forward to working with you again in the future!

March 27, 2018

RALLYE LEXUS @Glen cove long island Service was excellent I was treated like family without any hesitation I was given a loaner vehicle at no charge the service team was so polite I do r More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Rallye Lexus responded

Thank you for reaching out to us regarding your service experience. We wish you many happy miles and look forward to working with you again in the future! Jay Rosenthal General Manager

March 26, 2018

Cleaning Car was not cleaned in or out when returned to me. Brand new car and there was a problem that had to be fixed. I hope there are no more problems. More

by SOCNDOS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Licari
Mar 27, 2018 -

Rallye Lexus responded

I apologize for the inconvenience, I can ensure you there will be no further issues. Please feel free to reach out to our service department if you would like to speak of this further. Also, we would be more than happy to clean the vehicle to your likings if you wanted to stop by at any point. Again, we apologize for the inconvenience and we appreciate this being brought to our attention.

March 26, 2018

Love this place Stumbled upon this dealership years ago and haven't left since. Always a great experience. The customer service is excellent. I live in Brooklyn 5 min More

by YRIMPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2018 -

Rallye Lexus responded

I'm glad that you stumbled upon us and chose to work with us all this time. We truly appreciate your kind words and your business, we wish you many happy miles and look forward to helping you again!

March 25, 2018

Excellent service advisement and care I have been with Rallye for over 20 years. I have always been treated with care and committment. Service and Sales are easy to work with More

by nreilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Hernandez , Pamela Palasciano
Mar 26, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus. We wish you many happy miles, and look forward to being here for all of your service and sales needs in the future.

March 24, 2018

Good services I think this is the best dealer I’ve seen It’s a Reliable and responsive place to maintain your car I am highly recommend More

by TDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus. We wish you many happy miles, and look forward to being here for all of your service needs in the future.

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