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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,478 Reviews

1,478 Reviews of Rallye Lexus - Service Center

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May 10, 2018

Very professional From the minute you pull up to the minute you pick up your car, all very professional. We also love Pam Palasciano to pieces. My husband and I are More

by MRSGOLFCOUNSELOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie, Danny, Pamela Palasciano
May 14, 2018 -

Rallye Lexus responded

Thank you for your kind words and your loyalty, we appreciate it more than you know. We look forward to working with you again in the future! Jay Rosenthal General Manager

May 10, 2018

Pleasant experience Staff is friendly & very professional. Always eager to help & explain/answer any & all questions. Rep came out a few times to give me an update of m More

by CARELI48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A very pleasant gentleman named Pat helped me. He was a sweetheart.
May 14, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus with Patrick. He is a great asset to my team! We wish you many happy miles, and look forward to being here for all of your service needs in the future. Jay Rosenthal General Manager

May 09, 2018

Good service. Good people. I have been with Lexus in Glen Cove for about 20 years now. I love this dealership coz they provid good service and the people are very warm and accom More

by ALTHIN170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
May 14, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus. It warms my heart to hear such kind words coming from you and knowing you were satisfied with our services. We wish you many happy miles, and look forward to being here for all of your service needs in the future! Jay Rosenthal General Manager

May 08, 2018

Awesome experience My RX is our fifth car. It sits idled most of the time. As a result the battery was disconnected. We had to do an annual inspection. The disconnecte More

by cokebear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Rallye Lexus responded

I am so happy to hear everything worked out and Joanna was able to deliver you the proper services your vehicle needed. Wishing you many happy miles! Jay Rosenthal General Manager

May 07, 2018

6 month maintenance service Excellent services in terms of scheduling, timeliness, and the quality of work performed. The staff is very courteous and discusses in detail what nee More

by DOGLOVER25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Rallye Lexus responded

Thank you for the positive words regarding your service appointment. We wish you many happy miles! Jay Rosenthal General Manager

May 04, 2018

All expectations were met Mike was very helpful. I spoke with Kevin regarding a possible trade up and he was very helpful. Will come back when we are ready to trade up More

by jfjefts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee
May 08, 2018 -

Rallye Lexus responded

Thank you for the positive feedback, we look forward to working with you again soon! Jay Rosenthal General Manager

May 04, 2018

Consistent superior customer service This is my second Lexus I have purchased thru Rallye in the past 6 years. Both the sales staff and particularly the service center have delivered top More

by JMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Rallye Lexus responded

It is wonderful knowing our customers notice that we push to go the extra mile when it comes to them, but we are more than happy to go that extra mile. Wishing you many happy miles! Jay Rosenthal General Manager

May 04, 2018

Rally Service Very accommodating and friendly service. Always a pleasure. We can count on reliable service at Rally and will continue to use going forward. We will More

by ljs828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Rallye Lexus responded

Thank you for the positive feedback - we appreciate you servicing with us! Jay Rosenthal General Manager

May 03, 2018

Inspection and Maintenance For the last 5 - 6 years I have only gone to Rallye Lexus For servicing on my car. The advisors at the dealership are knowledgeable, friendly, and pro More

by MRSTEVEKORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
May 08, 2018 -

Rallye Lexus responded

Thank you for the feedback regarding your experience with our service department. I am so glad to hear that you've been more than satisfied with us all of these years. We look forward to your next visit! Jay Rosenthal General Manager

May 03, 2018

Never had any problems! Pam is amazing! She is always very helpful and explains what needs to be done. With our busy life, it’s good to have dependable service at our covinie More

by Usha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
May 08, 2018 -

Rallye Lexus responded

Our service department takes pride in being dependable. We look forward to working with you when it's time for your next scheduled maintenance. Wishing you many happy miles! Jay Rosenthal General Manager

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