1,478 Reviews of Rallye Lexus - Service Center
Very professional From the minute you pull up to the minute you pick up your car, all very professional. We also love Pam Palasciano to pieces. My husband and I are From the minute you pull up to the minute you pick up your car, all very professional. We also love Pam Palasciano to pieces. My husband and I are loyal customers for many years. More
Pleasant experience Staff is friendly & very professional. Always eager to help & explain/answer any & all questions. Rep came out a few times to give me an update of m Staff is friendly & very professional. Always eager to help & explain/answer any & all questions. Rep came out a few times to give me an update of my car. Thumbs up Rallye More
Good service. Good people. I have been with Lexus in Glen Cove for about 20 years now. I love this dealership coz they provid good service and the people are very warm and accom I have been with Lexus in Glen Cove for about 20 years now. I love this dealership coz they provid good service and the people are very warm and accommodating. I work with Pam Palasciano for almost 20 years and she is the best there. She is very helpful, nice, knows her stuff and keeps her promise when she promise you something. She is very efficient and a big asset to the company. More
Awesome experience My RX is our fifth car. It sits idled most of the time. As a result the battery was disconnected. We had to do an annual inspection. The disconnecte My RX is our fifth car. It sits idled most of the time. As a result the battery was disconnected. We had to do an annual inspection. The disconnected battery caused an issue with inspection. Joanna was able to solve the issue over the weekend. Couldn’t be happier. More
6 month maintenance service Excellent services in terms of scheduling, timeliness, and the quality of work performed. The staff is very courteous and discusses in detail what nee Excellent services in terms of scheduling, timeliness, and the quality of work performed. The staff is very courteous and discusses in detail what needs to be done and how long it will take. More
All expectations were met Mike was very helpful. I spoke with Kevin regarding a possible trade up and he was very helpful. Will come back when we are ready to trade up Mike was very helpful. I spoke with Kevin regarding a possible trade up and he was very helpful. Will come back when we are ready to trade up More
Consistent superior customer service This is my second Lexus I have purchased thru Rallye in the past 6 years. Both the sales staff and particularly the service center have delivered top This is my second Lexus I have purchased thru Rallye in the past 6 years. Both the sales staff and particularly the service center have delivered top tier service. While it is commonplace for people to have their cars serviced by their local mechanic, I still come to Rallye for all oil changes and maintenance visits. Michael Montijo and the others are very courteous, and are expeditious in getting you in and out. They are quite accommodating, whether providing coffee/drinks/snacks in their waiting area, or providing a loaner car when needed. Continued success to them, as they do truly go the extra mile for their customers. More
Rally Service Very accommodating and friendly service. Always a pleasure. We can count on reliable service at Rally and will continue to use going forward. We will Very accommodating and friendly service. Always a pleasure. We can count on reliable service at Rally and will continue to use going forward. We will always recommend. More
Inspection and Maintenance For the last 5 - 6 years I have only gone to Rallye Lexus For servicing on my car. The advisors at the dealership are knowledgeable, friendly, and pro For the last 5 - 6 years I have only gone to Rallye Lexus For servicing on my car. The advisors at the dealership are knowledgeable, friendly, and professional. I personally deal with Mike Reidy but everyone is fantastic. I would recommend anyone to Rallye Lexus to get your vehicle maintenance. More
Never had any problems! Pam is amazing! She is always very helpful and explains what needs to be done. With our busy life, it’s good to have dependable service at our covinie Pam is amazing! She is always very helpful and explains what needs to be done. With our busy life, it’s good to have dependable service at our covinience! More