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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,460 Reviews
Call Service Center (516) 447-3736

1,460 Reviews of Rallye Lexus - Service Center

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June 03, 2024

I am always happy with the work done at Rallye Lexus, the staff is friendly and always keeps me abreast of the status of my vehicle. More

by ARMISTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. Joanna and our team appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

June 03, 2024

Exceptional care and help. .always a pleasure to work with Joanna…so knowledgeable ..kind…honest and sweet More

by MARTIN33M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joanna here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

June 02, 2024

My car was damaged at the car wash. You guys are telling me otherwise, which are unacceptable. More

by kayemnot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanna Oates
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Rallye Lexus responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. James Quinlan 516-676-8686 jquinlan@rallyelexus.com

June 01, 2024

They made this an easy and painless process. This was the quickest car buying process I have ever experienced. More

by REAMER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

June 01, 2024

The dealership is excellent people are very friendly anybody to talk to is a great spot to hang out More

by ROBERTCHIU5702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

May 30, 2024

Prompt service and very professional would definitely come back and recommend to my friends and family More

by TCHENG08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

May 29, 2024

AT FIRST, THE INITIAL GREETER WAS A BIT CURT AND NOT OVERLY RECEPTIVE. THINGS DID GET BETTER. More

by JLOGO
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Rallye Lexus responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. James Quinlan 516-676-8686

May 29, 2024

Helpful and efficient, without being pushy-which is importance to me. I do not like to be pressured into buying extra services. More

by CANCO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

May 28, 2024

I love using Rallye Lexus service, even though its a distance from my home, Rallye always accommodates me. More

by NOFACE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

May 22, 2024

Hi, I have dealt with Mike Reidy for years. I have to say he is very knowledgeable, helpful, and polite. Mike always explains everything in great detail and accurately. My last four cars hav More

by GARYJ17MON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

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