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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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October 10, 2018

Back to the best The team at Rallye went above and beyond to make my situation right. They are back as the best. They did amazing work and spent all the time and effor More

by LARRYHOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano, Jay Rosenthal , Frank Licari
Oct 10, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave positive feedback with us! We're happy to hear we were able to resolve your situation and make you satisfied! If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

October 10, 2018

2007 ES350! Maintenance and NYS inspection and oil change I had appointment to have NYS Inspection and oil change. While inspecting car, found power steering pump leak which had to replaced. Michael Montijo More

by DEHOFFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave your feedback. We're happy to hear that your service experience was pleasant and that Michael was of great help. Please feel free to give us a call if you would like to further discuss your trade-in!

October 09, 2018

Just a pleasant service experience for my Lexus!!! Called on short notice for annual service and I was able to get the next day appointment and a loaner. Everything went smooth and fast! More

by Junguuuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Rallye Lexus responded

Thank you for sharing your positive experience with us! It is a pleasure to hear that your service visit went smoothly and fast. If you have any questions, please feel free to give us a call. We look forward to seeing you in the future!

October 08, 2018

You will never be let down with this service center. This is the reason I have leased 6 different time from you. Joanna Oates is the best!!!! More

by GCCOPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! It is a pleasure to hear that you have leased from us six times and that you've always had such pleasant service experiences. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

October 05, 2018

great stuff best service i ever had .. i come all the way from connecticut just for the best. service in the east coast . thank you much guys !!! More

by NITTY3K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Oct 05, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! It is a pleasure to hear that this has been the best service you've had. Please feel free to reach out with any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!

October 05, 2018

Good service Whenever I called respond quickly. When I brought the car warm welcome. Service a soon as possible No difficulty noted. Take care of my concerns More

by MVS1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're happy to hear that your service experiences have always gone so well! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!

October 04, 2018

excellent service Easy to get same day appointments, prompt service, open on Saturdays, all work and routine maintenance explained in full, never had a problem with wo More

by kjhiggi@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Rallye Lexus responded

Thank you for sharing your service experience with us! We're happy to hear that your appointments have always gone well and that we have your recommendation!

October 03, 2018

Customer service not at the level you would expect for a Lex Customer service not what you would expect for a Le is dealership or any high end car. This is the third Lexus I have purchased and my family had a cu More

by MSCONWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joanna Oates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Rallye Lexus responded

I am very sorry to hear about this, as we do strive to bring all of our customers a great experience. When you have the time, please call me at 516-414-5933 so we can further discuss this. I hope to hear from you. Jay Rosenthal General Manager, The Rallye Motor Company Direct 516-414-5933 jrosenthal@rallye.com

October 01, 2018

Consistent Been a customer for many years having serviced 5 Lexus models @ Rallye. Always able to get a quick appointment & get in as scheduled. For routine More

by Terry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Oct 01, 2018 -

Rallye Lexus responded

Thank you for sharing your positive experience with us. We're happy to hear that your service experiences have always gone well and we truly appreciate you making the trip to our Service Center as opposed to closer home choices. We look forward to seeing you in the future!

September 30, 2018

Exceptional service with excellent technicians! Received best customer service at this location, when my vehicle was brought in for maintenance! Take your Lexus to Rallye, you won’t regret it. More

by LDK23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seen Joe Chiew
Oct 01, 2018 -

Rallye Lexus responded

Thank you for sharing your positive service experience with us! It is a pleasure to hear how well your visit went and we look forward to seeing you in the future!

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