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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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October 24, 2018

Excellent service Thank you Joanna for always welcoming my us and for your invaluable advice. Wonderful attentive staff and crew, helpful and knowledgeable. We’ve be More

by SUSANSGOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Rallye Lexus responded

Thank you for sharing your positive review with us! It is a pleasure to hear that your experiences with Joanna have always been so welcoming and helpful. Please do not hesitate to reach out with any questions, comments, or concerns. We look forward to bringing you more enjoyable experiences. Thank you for taking the time to leave this thoughtful review, Mohammed. It is truly a pleasure to know that your experience at our dealership was the best experience you've had in your life and that we have your recommendation. We're happy to hear that our team was of great assistance towards you and made the entire process enjoyable. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

October 23, 2018

Good as gold There is no better service than Rallye Lexus led by Pam. This is unchanged for the last ten years. I hope to see you again soon. More

by JERRY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Oct 23, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're happy to hear that your service experiences for the past 10 years have been so great thanks to Pam! We truly appreciate your loyalty to our department! We look forward to seeing you in the future!

October 22, 2018

Very courteous service! Professional service. They took care of my oil change and also washed my car afterwards. Will recommend this service for everyone. One downfall is it More

by bobchin01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo
Oct 22, 2018 -

Rallye Lexus responded

Thank you for taking the time to provide us with your feedback. We're happy to hear that the service experience went very well and that we have your recommendation.

October 16, 2018

The best. Best service department, great sales people, and awesome cars. Dave Tuben treats me like a friend and always looks out for my best interests. Snack More

by BILLETHERIDGE51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes, David Tubens, Frank Licari
Oct 16, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're so happy to hear that from our service to the sales department, you have always had great experiences. Please feel free to reach out with any questions. We look forward to seeing you in the future!

October 16, 2018

Great service and great people The treatment and how he pays attention to details make Richie Repanes a great sales man and advisor. Happy to work with him and Rallye Lexus More

by ANGEL.MONJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're so happy to hear that Richie has made your experiences so enjoyable!

October 14, 2018

Great service. Courteous, friendly and knowledgeable. Have bee taking our cars here for service for many years. Work has always been of the highest quality. Never ha More

by Jgraham6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holmes, Frank Licari
Oct 15, 2018 -

Rallye Lexus responded

Thank you for sharing your positive review with us! We're so happy to hear that you have been coming to our service center for years and have always experienced high-quality service. Please feel free to reach out with any questions. We look forward to seeing you in the future!

October 14, 2018

Easy & Courteous Easy to get a convenient appointment, and price and time estimates were on the mark. I used the business center while I waited, and in general found More

by bytesnbows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Fogel
Oct 15, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're happy to hear that your service appointments have always been convenient and easy. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

October 14, 2018

Attentive and speedy service The service at Lexus IS always Top Notch. They resolved my slow leak tire in less than an hour. I always have a great experience at Lexus on Cedar More

by tweeti1013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Rallye Lexus responded

Thank you for sharing your experience with us! It is a pleasure to hear that we have provided you with a top-notch service visit! Please do not hesitate to reach out with any questions. We look forward to seeing you in the future!

October 12, 2018

friendly, professional representatives received exactly what I came for in a efficient, professional manner in clean comfortable surroundings. the type of service needed was clearly explain More

by EDWARDMEHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Oct 12, 2018 -

Rallye Lexus responded

Thank you for providing us with your feedback on your recent service experience. We're happy to hear that your visit went well and that you left satisfied! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!

October 12, 2018

Service Always helpful and easy to get appointments with the service department. They should follow up and make sure that you make your yearly visits for ser More

by NYYANKEEE7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do Chang
Oct 12, 2018 -

Rallye Lexus responded

Thank you for providing your feedback with us. We are happy to hear that your service appointments have always been helpful. If you would like to further discuss your suggestions, please feel free to give our Service Department a call at (866) 590-7779. We hope to hear from you!

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