1,537 Reviews of Rallye Lexus - Service Center
Excellent Used Car Sales team Kevin and Leo was excellent in our business transaction. They provided me up front pricing. As I took delivery of the vehicle, half way home I notic Kevin and Leo was excellent in our business transaction. They provided me up front pricing. As I took delivery of the vehicle, half way home I noticed a crack on the windshield and took care of it promptly and was scheduled for a service appoint a week after. More
Wonderful staff Everyone at Rallye Lexus treats their customers right. I’ve never had a bad experience there. The free car wash is a nice finishing touch. Everyone at Rallye Lexus treats their customers right. I’ve never had a bad experience there. The free car wash is a nice finishing touch. More
Ok service I recently was at rally, what started out a positive experience has me wondering what I was thinking?! The tires were rotated and that went well but I recently was at rally, what started out a positive experience has me wondering what I was thinking?! The tires were rotated and that went well but the windshield wipers ?!! They were changed and no matter how I try to get them to go down flush inside the windshield like all the other cars these stay at almost a 45o Angie . Now I have to drive the additinional 8.7 miles to Glen cove for an unneeded trip . More
Always treats customers first rate! I have dealt with Michael Montijo for many years and he has always treated mean everyone else with first class treatment regardless of the required/re I have dealt with Michael Montijo for many years and he has always treated mean everyone else with first class treatment regardless of the required/requested services. He has always treated me with superior integrity and honesty. Unlike all the other dealerships, Michale Montijo makes me feel good going to and leaving Rallye Lexus with the satisfaction that he takes care of my car and me as a valued customer. More
TIMELY, KNOWLEDGEABLE I HAD A SUDDEN PROBLEM WITH DASH BOARD LIGHT ,UNEXPECTEDLY, GOING ON. CALLED RALLEY. WAS GIVEN A PROBALE REASON AND A IMMEDIATE APPOINTMENT. PROBLEM I HAD A SUDDEN PROBLEM WITH DASH BOARD LIGHT ,UNEXPECTEDLY, GOING ON. CALLED RALLEY. WAS GIVEN A PROBALE REASON AND A IMMEDIATE APPOINTMENT. PROBLEM WAS WITH AN ENGINE HOSE,REPAIRED AND I FELT SAFE. CAN'T ASK FOR MORE THAN THAT. More
Job well done Job is well done. Although it is more expensive than I expected, the car is done on time. I will return again for future services. Job is well done. Although it is more expensive than I expected, the car is done on time. I will return again for future services. More
Very satisfied with the service! Very courteous and professional service advisors! Received a loaner a brand new 2019 Lexus ES 350 for two days while my car was being serviced... Very courteous and professional service advisors! Received a loaner a brand new 2019 Lexus ES 350 for two days while my car was being serviced... More
Friendly and efficient. Very good and knowledgeable service advisor arranged for a loaner model that I wanted to test. But the sales pitch for unneeded services was a little Very good and knowledgeable service advisor arranged for a loaner model that I wanted to test. But the sales pitch for unneeded services was a little silly, i.e. do I really need new tires at 26k miles?(The thread looked perfectly fine to me). The mechanic did a fine job but was a bit sloppy. After a tire rotation there was a difference of 5lbs between the tires. Overall, a very good service visit. More
great service Went in for an oil change but found that I needed to replace my break pads. Mike was professional to explain and was able to apply a discount for me. Went in for an oil change but found that I needed to replace my break pads. Mike was professional to explain and was able to apply a discount for me. More
Awesome complimentary service Quick, in & out, answered my questions. Service department was great! What is there more to say? Took care of my SUV’s needs. Awesome service! Quick, in & out, answered my questions. Service department was great! What is there more to say? Took care of my SUV’s needs. Awesome service! More