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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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January 14, 2019

20,000 mile service Thought I was sent a coupon for 15% off service but was told that oil change & lube was not considered service. In addition never received the results More

by HOLDENFINANCIAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 15, 2019 -

Rallye Lexus responded

I'm very sorry to hear about this. Please contact me when you have a moment so we can further discuss your recent visit. Thank you. Frank Licari Service Manager 516 629-7645

January 14, 2019

Alway the best in every way From the check-in to the return of my car, I only encountered courteous.and knowledgeable personnel . There were no surprises Everything is explained More

by MRBELLON1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Weiss
Jan 14, 2019 -

Rallye Lexus responded

Thank you for sharing this wonderful review. It is a pleasure to know that your experience from start to finish went smoothly while working with our team. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

January 14, 2019

my 2015 NX 200T for oil change and multi-point inspection. Service was fast and easy. Pam Palasciano,, is always nice, helpful, caring. She is the best you can get anywhere! Bob Heyman, I have had with him mo More

by SAMKLWONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heyman , Pamela Palasciano
Jan 14, 2019 -

Rallye Lexus responded

Thank you for taking the time to provide us with your review! We are so happy to hear that your service visits have always been quick and easy while working with Pam and Tony. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

January 13, 2019

Excellent service I purchased my third Lexus in 2017. One of the reasons for my loyalty to the brand is the excellent service experience. I never use any other. I drov More

by CATWILCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We're happy to hear that you've had such great experiences with the Lexus brand and that our team here at Rallye has always been efficient and friendly! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

January 13, 2019

Professional and Efficient Always a pleasure from new lease from sales to service to new lease. Nothing ever to be upset or concerned about. Always handled fairly and with profe More

by JRATNER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Weiss, Frank Licari
Jan 14, 2019 -

Rallye Lexus responded

Thank you for sharing your thoughtful review with us. It is a pleasure to know that from your experiences from sales to service have always gone so well. If you have any questions, please do not hesitate to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

January 05, 2019

lexus service service was great, everyone friendly, lounge excellent, front desk more than friendly, showroom people wonderful, would have my car serviced at ralley More

by MARKDCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Heyman
Jan 07, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your positive feedback with us! We're happy to know that your experience went so well. If you have any questions, please feel free to reach out. Happy New Year!

January 03, 2019

Service visit Everything went well, quick, professional, no glitches. I needed my car quickly and it was done on time. Only reservation was that the car wash as rea More

by ELLENBARBARAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Jan 03, 2019 -

Rallye Lexus responded

Thank you for providing us with your feedback. We are happy to know that your service visit was done on time. We apologize about the car wash. If you would like to further discuss this, please feel free to reach out to our service department at (866) 590-7779. Thank you!

January 03, 2019

GREAT PLACE! RALLYE LEXUS , IS A GREAT SERVICE CENTER! ANTHONY PICCRILLO, IS A VERY NICE, SALES PERSON., THE WAITING AREA, IS VERY NICE. IT''S CLEAN. THERE IS A T More

by JOHNNYEYE32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your wonderful review with us! We are so happy to hear that your service experiences while working with Anthony have always gone so well!

January 02, 2019

Awesome Experience. Thanks for helping to keep my Lexus in top shape! Working with you is simple, efficient and effective. What a pleasure to know you’re around when I ne More

by TEAM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Jan 02, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We are happy to know that your service visits have always gone so well!

Jan 01, 2020 -

TEAM0 responded

I love the way that I can always count on Rallye to take care of my problems. From the small details to the larger picture of customer service Rallye Lexis is the best.

January 02, 2019

Mike Reidy Mike is the best. I trust him! He helped me with my car and the inspection. I was ill and dealt with him over the phone . My wife then picked up t More

by JIACONOO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do Chang
Jan 02, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. We are so happy to hear that your experience while working with Mike went so well! If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

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