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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,452 Reviews

1,452 Reviews of Rallye Lexus - Service Center

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November 05, 2018

viewers quick & pleasant service thew service was great all around. I even got a text during & after work was done to let me know how much longer it would be. I also got a follow up More

by Rsanfili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Rallye Lexus responded

Thank you for taking the time to review us. We are happy to hear that you had a pleasant experience with our team. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

November 01, 2018

Changed my service to more expensive option I had scheduled an oil change and that's it. Instead it was taken in for a "servicing" which involved an increased fees. What is the point of selectin More

by JERYNpk@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joanna Oates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Rallye Lexus responded

Thank you for taking the time to provide us with your feedback. We would like to take this time to apologize for your experience. We always strive to provide our customers with five-star service. Please give me a call at 516-629-7645 or email me at flicari@rallyelexus.com at your earliest convenience. Thank you, Frank Licari

October 31, 2018

Quick, professional, easy I was disturbed that my check engine light was on, but when I went to dealer they advised that they can do service then and there. They gave me a loan More

by jonkaiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know
Oct 31, 2018 -

Rallye Lexus responded

Thank you for taking the time to share your experience with us. We are happy to hear that your service visit went so well. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

October 28, 2018

Tire and general visit #1 Great customer service and overall comfort waiting for servicing of car. Staff always make you feel like you're an important client and car owner's a More

by STANLEY138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Malebranche
Oct 29, 2018 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. It is a pleasure to hear how well your service experience went. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

October 25, 2018

Awesome experience Excellent service scheduling. Easy in and out. Great snacks and coffee!! Everyone is so pleasant!! The shop foreman was very friendly and extremely h More

by twinquin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shop foreman , Frank Licari
Oct 25, 2018 -

Rallye Lexus responded

Thank you for sharing your thoughtful review. We are so happy to hear that your service visit was so excellent and accommodating! We look forward to seeing you in the future!

October 24, 2018

Excellent service Thank you Joanna for always welcoming my us and for your invaluable advice. Wonderful attentive staff and crew, helpful and knowledgeable. We’ve be More

by SUSANSGOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Rallye Lexus responded

Thank you for sharing your positive review with us! It is a pleasure to hear that your experiences with Joanna have always been so welcoming and helpful. Please do not hesitate to reach out with any questions, comments, or concerns. We look forward to bringing you more enjoyable experiences. Thank you for taking the time to leave this thoughtful review, Mohammed. It is truly a pleasure to know that your experience at our dealership was the best experience you've had in your life and that we have your recommendation. We're happy to hear that our team was of great assistance towards you and made the entire process enjoyable. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

October 23, 2018

Good as gold There is no better service than Rallye Lexus led by Pam. This is unchanged for the last ten years. I hope to see you again soon. More

by JERRY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Oct 23, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're happy to hear that your service experiences for the past 10 years have been so great thanks to Pam! We truly appreciate your loyalty to our department! We look forward to seeing you in the future!

October 22, 2018

Very courteous service! Professional service. They took care of my oil change and also washed my car afterwards. Will recommend this service for everyone. One downfall is it More

by bobchin01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo
Oct 22, 2018 -

Rallye Lexus responded

Thank you for taking the time to provide us with your feedback. We're happy to hear that the service experience went very well and that we have your recommendation.

October 16, 2018

Great service and great people The treatment and how he pays attention to details make Richie Repanes a great sales man and advisor. Happy to work with him and Rallye Lexus More

by ANGEL.MONJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're so happy to hear that Richie has made your experiences so enjoyable!

October 16, 2018

The best. Best service department, great sales people, and awesome cars. Dave Tuben treats me like a friend and always looks out for my best interests. Snack More

by BILLETHERIDGE51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes, David Tubens, Frank Licari
Oct 16, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're so happy to hear that from our service to the sales department, you have always had great experiences. Please feel free to reach out with any questions. We look forward to seeing you in the future!

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