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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,452 Reviews

1,452 Reviews of Rallye Lexus - Service Center

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December 31, 2018

Excellent service Awesome service from Joanna Service advisor. She kept me promptly of the status of the windshield repair. She also communicated with the sales to to More

by JAMES_MCSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz, Kevin Losee
Jan 02, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us! We're happy to know that Joanna provided you with great service during your service visit! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

December 31, 2018

Fast and professional service Joanna updated me with the progress of the service, if any questions she was never too busy to answer. Very satisfied with RALLYE and its staff More

by ras5105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Rallye Lexus responded

Thank you for sharing your experience with us! We're happy to hear that you were satisfied with your service experience! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

December 30, 2018

Best service In Long Island I cannot say enough about every experience at Rallye being top notch! Everyone is friendly, HONEST sand real! Which you can appreciate at a dealership More

by belinda71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other Mike in a service! The artist :-), Kevin Losee, Frank Licari
Dec 31, 2018 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to know that your experience while working with our team went so well! We appreciate your kind words and look forward to seeing you in the future!

December 30, 2018

Lexus at its Best Excellent Service and customer appreciation. All representatives were helpful. Each representative did his/her best to insure quality service, The ser More

by AARONSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Dec 31, 2018 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to know that your experience while working with our team went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 28, 2018

Superb Very friendly, excellent service, over the internet request service when u get there you only spent maybe 10 minutes and you are out the door. The be More

by GKOUZIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano, Steven Holmes, Aaron Marsh, Jay Rosenthal , Frank Licari
Dec 28, 2018 -

Rallye Lexus responded

Thank you for taking the time to provide us with your feedback! We're so happy to know that your service visit went so well!

December 28, 2018

Superlative service Rallye Lexus exceeds my service experiences each and every time with personal recognition, attention to detail, execution of service, with gracious de More

by EGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Fogel
Dec 28, 2018 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to know that we were able to exceed your service expectations. We look forward to bringing you more great experiences!

December 26, 2018

Courteous, knowledgeable and timely sevice I dropped off my vehicle for regular maintenance, Mike Reidy was my Service Representative, he is very courteous and knowledgeable. Rallye Lexus prov More

by Bill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Rallye Lexus responded

Thank you for taking the time to share this experience with us. We are so happy to know that Mike made your service visit efficient and within the stated time. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 26, 2018

Excellent auto service & customer service. Excellent customer service with Mike (not Reidy). Great service all around!! Excellent staff. Very helpful and friendly. Rallye Lexus IS the best. More

by SLF12510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (not Reidy)
Dec 26, 2018 -

Rallye Lexus responded

Thank you for sharing this positive review! We are so happy to know that your experience while working with our team went so well. If you have any questions, please feel free to give us a call. We look forward to seeing you in the future!

December 25, 2018

Tire Service The problem was solved the service employees were very helpful and we were given a loaner while the tire was being repaired. Thanks to all. More

by RALFEE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 26, 2018 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. We're happy to know that your service visit went so well!

December 25, 2018

Safety Inspection Received 1st class treatment from Mike Montijo. Always leave feeling better & as a valued customer. Mike shows constant professionalism, patience, More

by LIEBUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Rallye Lexus responded

Thank you for providing us with this thoughtful review. We are so happy to know that your experience while working with our team went so well, once again. if you have any questions, please of not hesitate to reach out. We look forward to seeing you in the future!

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