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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews

1,536 Reviews of Rallye Lexus - Service Center

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May 16, 2019

The service was good I’ve always been impressed with the exceptional service of Rallye Lexus. They are very courteous and go the extra mile to work with you. More

by MBANGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Weiss
May 16, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We're so happy to hear that you have had an exceptional experience with our team. Please do not hesitate to reach out with any questions or comments. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 14, 2019

Very nice service ! The service center suggested me good choice and solved my problems. And Mis. Joanna took very good of me. I am so appreciated of her . More

by YACHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We're so happy to hear that your service visit went so well while working with Joanna! If you have any questions, please feel free to reach out. We look forward to seeing you in the future. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 14, 2019

Always excellent! Rallye takes care of my car so I don't worry. I have confidence in their servicing. They take my concerns seriously and I am never rushed. More

by AUNTGIDGET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heyman
May 14, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. It is a pleasure to hear that your visits have always gone so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 13, 2019

poor service but good communication thanks for repair of sensor. But dept. determined my window tint was code violation and refused to pass nys inspection. so i went to a local shop wh More

by BRUCEHGOLDBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Licari
May 14, 2019 -

Rallye Lexus responded

Bruce, we're sorry to hear that you were not satisfied with your recent service visit. We would be happy to give a second opinion on the suspension items and show you in person while the vehicle is on a lift. If you would be interested in doing so, please contact Frank Licari at 516-629-7645. Unfortunately, the Tint law is NYS, not Rallye Lexus so we cannot do anything about this. We apologize for the inconvenience. We hope to hear from you.

May 13, 2019

Terrific Service !!! Terrific service from, the whole service department. Quick and Friendly staff. Very good service waiting area. Work was done in a timely fashion. Exce More

by AARONSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz, Pamela Palasciano, John Capozzi
May 13, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're happy to hear that your service visit went so well and that our staff was so helpful! If you have any questions, please feel free to reach out! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

May 12, 2019

Great service. Excellent service and great dealership. Waiting lounge exceptional with fresh coffee and other items. Facilities very clean and everyone was very frie More

by Jpena315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Rallye Lexus responded

Thank you for providing us with your positive feedback! It is a pleasure to hear that your experience while working with our team went so well! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 12, 2019

Thankful It was great that I was provided a loner and was able to take care of my usual Saturday errands. I appreciated the car being washed and gas tank fille More

by OGGEENICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
May 13, 2019 -

Rallye Lexus responded

Thank you for sharing your experience with us! It is a pleasure to hear that your service visit went so well. Please do not hesitate to reach out with any questions or comments! We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 07, 2019

Superior Customer Relations Mike Reidy is an excellent service advisor and has helped me with my car and appointments.Overall staff is very helpful.Rallye is the best. More

by SHUMPHREY980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz
May 07, 2019 -

Rallye Lexus responded

Thank you for sharing your experience with us! It is a pleasure to hear that Mike was so helpful during your service visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 07, 2019

Service with a smile Words cannot describe how good it feels to buy and service my car at Rallye Lexus. They are always available and very nice to work with. Why can’t eve More

by Sterling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
May 07, 2019 -

Rallye Lexus responded

Thank you for providing us with your positive feedback. It is a pleasure to hear that your experiences with Rallye Lexus have always been so enjoyable. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 06, 2019

Treated with professionalism . Great guys . Michael Montijo is the reason I go to this location fir service . It was timely and my experience has always been good at Ralkye More

by BRONXMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your experience with us. We are so happy to hear that Michael was of great assistance during your visit. If you have any questions, please do not hesitate to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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