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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,452 Reviews

1,452 Reviews of Rallye Lexus - Service Center

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January 05, 2019

lexus service service was great, everyone friendly, lounge excellent, front desk more than friendly, showroom people wonderful, would have my car serviced at ralley More

by MARKDCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Heyman
Jan 07, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your positive feedback with us! We're happy to know that your experience went so well. If you have any questions, please feel free to reach out. Happy New Year!

January 03, 2019

Service visit Everything went well, quick, professional, no glitches. I needed my car quickly and it was done on time. Only reservation was that the car wash as rea More

by ELLENBARBARAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Jan 03, 2019 -

Rallye Lexus responded

Thank you for providing us with your feedback. We are happy to know that your service visit was done on time. We apologize about the car wash. If you would like to further discuss this, please feel free to reach out to our service department at (866) 590-7779. Thank you!

January 03, 2019

GREAT PLACE! RALLYE LEXUS , IS A GREAT SERVICE CENTER! ANTHONY PICCRILLO, IS A VERY NICE, SALES PERSON., THE WAITING AREA, IS VERY NICE. IT''S CLEAN. THERE IS A T More

by JOHNNYEYE32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your wonderful review with us! We are so happy to hear that your service experiences while working with Anthony have always gone so well!

January 02, 2019

Awesome Experience. Thanks for helping to keep my Lexus in top shape! Working with you is simple, efficient and effective. What a pleasure to know you’re around when I ne More

by TEAM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Jan 02, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We are happy to know that your service visits have always gone so well!

Jan 01, 2020 -

TEAM0 responded

I love the way that I can always count on Rallye to take care of my problems. From the small details to the larger picture of customer service Rallye Lexis is the best.

January 02, 2019

COURTEOUS SERVICE IN REASONABLE TIME RX350 BROUGHT IN FOR ROUTINE OIL SERVICE CHANGE. IN THE COURSE OF MAINTENANCE PROCEDURE, IT WAS FOUND THAT THE ORIGINAL BATTERY TESTED WEAK AND REPLAC More

by BOBDRUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your service experience with us! We're happy to hear that our team was of great help during the visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

January 02, 2019

10,000 Service Frank Licari the Service Manager and Service Technicians at Rallye Lexus are the best. In my opinion, they provide the assurance of security, safety More

by jtartaglione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz, Pamela Palasciano, Neil Fogel, Josh Weiss, Frank Licari
Jan 02, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review, We are so happy to hear that your service experience went so well while working with our team. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

January 02, 2019

Mike Reidy Mike is the best. I trust him! He helped me with my car and the inspection. I was ill and dealt with him over the phone . My wife then picked up t More

by JIACONOO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do Chang
Jan 02, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. We are so happy to hear that your experience while working with Mike went so well! If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

January 01, 2019

Well run business. I was in for 35,000 mile service. Very professional and my car was in and out quickly. Stopped by to see Kevin Losee (Kevin sold me my car last year) More

by himmelstein50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee
Jan 02, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to know that your experience while working with Kevin went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

January 01, 2019

Drama free trip to Lexus dealership Went for 10,000 mile service. Waited in a nice comfortable room with a cup of Starbucks and a bagel. Everything went well. Sorry the weather wasn’t More

by mfeiner555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Licari
Jan 02, 2019 -

Rallye Lexus responded

Thank you for sharing your experience with us! We're happy to hear that your service visit went so well. We apologize about the car wash, but hopefully the next visit will have better weather! If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 31, 2018

First Class All The Way I am continually amazed over the quality of the people and service at Rallye Lexus - and I only wish I had had a Lexus for the past 35 years. Anyway, More

by johnlebout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Rallye Lexus responded

Thank you for taking the time to provide us with your experience. We are so happy to know that our team has been of great assistance throughout your service visits. We look forward to bringing you more great experiences!

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