Rallye Lexus - Service Center

great I believe that they make the service experience as pleasant as possible. If a loaner car is required it is not a problem. the waiting areas are very I believe that they make the service experience as pleasant as possible. If a loaner car is required it is not a problem. the waiting areas are very relaxing to be in More

Superb service and follow through Not only did the super service occur but when I head a fan noise occur it was taken care of while I waited the next day. Without charge only a big sm Not only did the super service occur but when I head a fan noise occur it was taken care of while I waited the next day. Without charge only a big smile by everyone by all! More

very good The service department knows Lexus repair best for its cars. I feel confident they could solve any problem that arises, with my two cars without hesit The service department knows Lexus repair best for its cars. I feel confident they could solve any problem that arises, with my two cars without hesitation. More

The most dedicated staff that focus on service. Rallye Lexus is where I've chosen to buy my car for the last three vehicles. Someone once said you never buy a car for the sales people you buy for th Rallye Lexus is where I've chosen to buy my car for the last three vehicles. Someone once said you never buy a car for the sales people you buy for the service. They said after the sale you won't see the salesperson again but you will see your service people at least once a year. Well, that's not true of Rallye, the sales force always reaches out to customers who wait for service. They make the process like a family affair. Service people are courteous and efficient. They go the extra mile to honor your time and help get you on the road as quick as possible with any concerns answered. They're the best. More

Best service experience I will probably buy another Lexus because of the amazing customer service at the service center. Everyone is extremely friendly and professional. Anot I will probably buy another Lexus because of the amazing customer service at the service center. Everyone is extremely friendly and professional. Another top notch experiences. More

Alway the best in every way From the check-in to the return of my car, I only encountered courteous.and knowledgeable personnel . There were no surprises Everything is explained From the check-in to the return of my car, I only encountered courteous.and knowledgeable personnel . There were no surprises Everything is explained at the beginning and in my case, solutions offered that I did not know were available. Also, the venue is comfortable, clean and quiet. So, no worries if you need to wait for your car. More

my 2015 NX 200T for oil change and multi-point inspection. Service was fast and easy. Pam Palasciano,, is always nice, helpful, caring. She is the best you can get anywhere! Bob Heyman, I have had with him mo Service was fast and easy. Pam Palasciano,, is always nice, helpful, caring. She is the best you can get anywhere! Bob Heyman, I have had with him more than 28 yrs. Need I say more ? Tony Costanzo, he is a great manager. He help me a lot! More

20,000 mile service Thought I was sent a coupon for 15% off service but was told that oil change & lube was not considered service. In addition never received the results Thought I was sent a coupon for 15% off service but was told that oil change & lube was not considered service. In addition never received the results of the tire wear & brake wear tests . More

Professional and Efficient Always a pleasure from new lease from sales to service to new lease. Nothing ever to be upset or concerned about. Always handled fairly and with profe Always a pleasure from new lease from sales to service to new lease. Nothing ever to be upset or concerned about. Always handled fairly and with professionalism and courtesy. More

Excellent service I purchased my third Lexus in 2017. One of the reasons for my loyalty to the brand is the excellent service experience. I never use any other. I drov I purchased my third Lexus in 2017. One of the reasons for my loyalty to the brand is the excellent service experience. I never use any other. I drove my last ES350 for 10 years without a single problem. In addition The waiting area at Rallye is comfortable, the staff is friendly and efficient. More