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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews

1,536 Reviews of Rallye Lexus - Service Center

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May 27, 2019

Quick and easy My wife has been shopping here for 20 years. The salesmen we're great, The services we're great. The staffs were friendly, It was fast and easy. More

by JYUNG888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone Chen
May 28, 2019 -

Rallye Lexus responded

Thank you for sharing these kind words. It is a pleasure to hear that your wife has been coming to our dealership for the past 20 years and has always had great experiences. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 26, 2019

Easygoing The service was quick and very easy! Also the communication level was clear and to the point! Very professional! They make you feel apart of their Ral More

by SCOOTIE500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee
May 28, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We're so happy to know that your service visit while working with our team went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 24, 2019

needed new tire The Glen Cove Rallye Lexus represents the best in customer service. I have leased many cars over past 25 years and Rallye Lexus is the best in servic More

by chrismel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Rallye Lexus responded

Thank you for sharing these kind words! It is a pleasure to hear that our team has provided you with the best customer service. Thank you for being apart of the Rallye Lexus family. We look forward to bringing you many more great experiences. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 23, 2019

Poor. Expensive for what you got. $600+ dollars of routine service and multipoint inspection, etc, yet they left the screws out that hold the plastic cover on the bottom of the car und More

by Carservice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Santoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your feedback. We're very sorry to hear about this experience. If you would be willing to speak with us further about this, please feel free to reach out at (866) 423-3204. We hope to hear from you.

May 22, 2019

Continuing Excellent Service As always, my service was done promptly and covered all of the items that were required. I also received help with something that I had questioned, w More

by INARAHIRN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your review with us! We're so happy to hear that your service experience went so well while working with our team. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 22, 2019

Prompt, professional service Always a great experience no matter what the service is. Quick, professional and super easy to deal with. Friendly and knowledgeable staff. I will alw More

by SAUTOBODYF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. It is a pleasure to hear that your experiences while working with our team have always been so enjoyable. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 21, 2019

JUST AS EXPECTED .....EXCELLENT As always, service is excellent. Alex Rivkin, the techie was also very helpful answering my questions. Staff is friendly and professional. A pleasure More

by SandraH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. We're so happy to know that your experience with Alex was so helpful. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 21, 2019

great service, quick and professional They give you great service, fast, professional and friendly staff. I would definitely recommend this lexus dealership anytime. I've been very happy f More

by BUDDA2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holmes
May 22, 2019 -

Rallye Lexus responded

Thank you for sharing your thoughtful review with us. It is a pleasure to hear that you had such a fast and professional experience with our team. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 21, 2019

My experience with Lexus dealer was exceptional. I went to Lexus dealer to purchase my dream car ,my experience was exceptional, friendly ,courteous and extremely professional. I will recommend this More

by CECELIA.LINDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee, Josh Weiss
May 21, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. It is a pleasure to hear that your experience went so well while working with our team. We appreciate your recommendation and look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 16, 2019

Pleasant I have been going to Rallye for a few years now. I used to go to Rockville Center. customer service is superb, so glad i switched. More

by CAROCHIARELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Licari
May 16, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're happy to hear that our customer service has been superb. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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