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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,452 Reviews

1,452 Reviews of Rallye Lexus - Service Center

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February 11, 2019

Excellent Always polite, professional and prompt. I always feel I'm being treated honestly and fairly, they never try to oversell me. They preform the work that More

by JEFFREY UNGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Capozzi, Josh Weiss
Feb 11, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us, Jeffrey. It is a pleasure to know that you have been coming to our dealership for your past 5 vehicles. We truly appreciate your kind words! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future1 Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 06, 2019

Very clean service area Very friendly staff. They handled all the services for my car and in the showroom the salesman showed me new cars for the future after my lease expire More

by JOHNKHEDOURI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haimahl Sahebzada
Feb 06, 2019 -

Rallye Lexus responded

Thank you for sharing your experience with us. It is a pleasure to know that our staff was of great assistance during your visit! If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

February 06, 2019

Very professional and couteous... Pam P.was awsome.work performed in a timely manner.Also Stuart in service is terrific as it gets U always ask for Stu,to work on my c More

by EMILIOCAMILLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Feb 06, 2019 -

Rallye Lexus responded

Thank you for sharing your experience! It is a pleasure to know that your visit while working with our team went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 04, 2019

lexus Of Glencove Clean dealer ship, friendly staff, the car was taken on time. Work was done on time and the dealer had a great waiting room. They also cleaned the car More

by jmandra27725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Just counter staff
Feb 04, 2019 -

Rallye Lexus responded

Thank you for providing us with your feedback. We are so happy to hear that your experience while working with our team went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

February 04, 2019

Great service I went rallye Lexus dealership for service Start help with Mike and do chang I'm so happy with these people to help me For service More

by parkchangkyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do chang is great personally , Do Chang
Feb 04, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your experience with us. It is a pleasure to know that our team was of great assistance. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 04, 2019

Great service but you guys need to extend your car wash coupon for more than 3 days! I got mine on a Saturday, car wash closed on Sunday and it rained the next 2 d More

by CUREHED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heyman
Feb 04, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We apologize for any inconvenience that might have been caused while visiting our dealership. If you would be willing to further discuss this, please feel free to reach out. Thank you. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

January 30, 2019

Good seevice Good job I Very pleasant personnel. Greeted me kindly Good job doing the necessary recall work on my car. Good access to snacks in the waiting More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike reidy
Jan 30, 2019 -

Rallye Lexus responded

Thank you for providing us with your positive feedback! We're so happy to hear that your experience went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

January 29, 2019

Service and recall Service was done in a timely manner and service staff at check in was very friendly. Also loaner vehicle was same as my car. Joanna was excellent. More

by Singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna.
Jan 29, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're so happy to hear that Joanna was of great assistance and that your service visit was done in a timely manner!

January 28, 2019

Best service I love my experience with Rallye Lexus, I have bought a few Lexus from them and still have two in my driveway, love the professional staff, very knowl More

by KOSLEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
Jan 28, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your experience with us. We are so happy to know that our team has always been so helpful during your visits. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

January 27, 2019

The Best All staff always professional & knowledgeable w/slightest issue. I’ve had frozen gas cap, low tire issues. I’ve had tutorials on settings of destinati More

by PBOGDANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael & several drive up valets.
Jan 28, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're happy to hear that our staff has been of great assistance! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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