Back

Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,453 Reviews

1,453 Reviews of Rallye Lexus - Service Center

Sort by
March 22, 2019

Excellent experience Best experience from setting my appointment with Pamela service advisor to drop off with valet to meeting with her. Explaining the process, courtesy c More

by DRTINGLEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ong , Pamela Palasciano
Mar 22, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that Pamela was of great assistance during your visit. If you have any questions or comments, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 14, 2019

Body work I was happy with the work they did to my car but I’m not happy that they stole my sunglasses Well I’m hoping that they can make a right for me and More

by samanthas745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Sun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Rosenthal
March 14, 2019

Great service experience Super quick and friendly service. Everything explained clearly. Issue was resolved seamlessly. I’ve had BMW ‘s and Mercedes Benz’s in the past. This More

by Maddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Malebranche
Mar 14, 2019 -

Rallye Lexus responded

Thank you for providing us with your positive feedback! It is a pleasure to hear that our team was of great assistance and exceeded your expectations. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 12, 2019

BEST DEALER EVER Rallye Lexus is the center of excellence. it is the best Lexus dealer in the world. they are professional and accurate in finding any problem in your More

by NADERMOALLEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Licari
Mar 12, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. It is a pleasure to hear that your experience while working with our team went so well. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 12, 2019

excellent! The service was excellent as usual! So easy to schedule online, everyone is so friendly and helpful, and the service is quick! Best service center eve More

by AUDREYLGARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us. It is a pleasure to hear that your experience while working with our team went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 12, 2019

Maria Giovanniello is fantastic! I recently brought my car for servicing she answered all my questions. Lexus is fortunate to have someone as capable and pleasant. I highly recommend More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your review with us, Jack! We're so happy to hear that your service visit went so well while working with Maria! If you have any questions, please feel free to give us a call. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 11, 2019

Very courteous service in remediation of a software recall In conjunction with remediation of the software recall service, Michael Montijo apprised me the complementary initial service would be done also. Upo More

by PETERESA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that Michael provided you with such excellent assistance. We hope to see you again!

March 11, 2019

Great Service was completed faster than anticipated. Coffee was excellent. I was notified by phone that there was a recall and that the computer had to be More

by Carolyn S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

March 10, 2019

Rallye Lexus is the best I went in for an error light. I was provided responsive service and a loaner car until the service was complete. I received a phone call ahead of sche More

by DBEST38420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

March 09, 2019

Rear hatch issue. I dropped my car off and the service was completed in a timely manner. I received a call when my car was done and was ready when I needed to pick it u More

by ALEXXADIMAGGIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

...
118
...