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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews

1,536 Reviews of Rallye Lexus - Service Center

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July 22, 2019

General Service The service provided was very professional and courteous. I would have absolutely no problem what so ever in referring this dealership to friends and More

by BSCHWARTZBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Licari
Jul 22, 2019 -

Rallye Lexus responded

Thank you for sharing your feedback with us! We're happy to hear that your service visit went so well! f you have any questions please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 22, 2019

Welcoming, honest and a pleasure to work with. As an owner (not a lease) and someone who keeps their car in immaculate condition, I am very appreciative that the team at Rallye works hard to provid More

by RVALLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. We're so happy to hear that your experience with our service team went so well. If you have any questions please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 18, 2019

A lng time user of Rallye service center's evaluation In comparison to other Lexus service centers , your center shines even brighter than the glossy cars look after your staffdoes its usual superior main More

by LARRYCNY
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your experience with us! It is a pleasure to hear that service experiences have always gone so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 17, 2019

Awesome Joanna explains exactly what needs to be done in terms that the average person understands. She is always very professional. Lexus provides excellent More

by MMARINO_MLSLIREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucy is always very helpful. I I cannot remember the names of others I have worked with. However everyone is very professional.
Jul 17, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review with us! It is a pleasure to hear that your experience while working with Joanna went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 15, 2019

EXCELLENT I have been bringing my car in for service for almost 10 years. Each of the Service Technicians have been extremely helpful/courteous to me. The I w More

by MULLACORE1922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed --the Sr. Mechanic---FANTASTIC!!!, Pamela Palasciano
Jul 16, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your review with us. We truly appreciate your loyalty to our dealership for the past 10 years. Thank you for your recommendation. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 12, 2019

engine overheating Rallye Lexus was able to fix the over heating issue. I left my car on a saturday and my car was ready to be picked up on monday. I was able to use t More

by Yelena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Rallye Lexus responded

Thank you for the five-star review, Yelena! We appreciate your loyalty to our dealership!

July 11, 2019

Reliable and wonderful serice From the moment you call to set up the service appointment, their only concern is your satisfaction. I highly recommend this dealership. You will not More

by sangacian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. It is a pleasure to hear that your experience while working with our team went so well. We appreciate your recommendation! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 11, 2019

Fast service Just brought car in for 1st service and was in and out in 90 minutes. Work was performed as requested. Everyone was courteous and kept me informed on More

by fmrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown who I dealt with.
Jul 12, 2019 -

Rallye Lexus responded

Thank you for sharing your feedback with us! We're so happy to hear that your service experience was quick and efficient. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 10, 2019

Routine 50K checkover Service Advisor 7653 Mike Montijo is outstanding, clear, concise, professional. I trust him to offer what is needed to keep my Lexus ES350 in tip top More

by LIEBUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor 7653 Mike Montijo
Jul 10, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us. We're so happy to hear that Mike so was helpful and concise during your service visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 10, 2019

Wonderful team. The service is outstanding ! I went to service because my Lexus RX, F sport 2017 with 750 miles was heating up to H, radiator clamp was damaged and it More

by Wpolonia0916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heyman , Leo Cruz
Jul 10, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your review with us. We're so happy to hear that your service visits have always been so outstanding. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

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