Rallye Lexus - Service Center

Very helpful They were very attentive to my issues. The manager even texted with me to help me figure out my new car. Though the car had the certification I sti They were very attentive to my issues. The manager even texted with me to help me figure out my new car. Though the car had the certification I still needed some assistance with things that didn’t work. More

Satisfied in the end Everything worked ok good in the end. Went back and forth till came up with solution customer happy all is said and done thank u Everything worked ok good in the end. Went back and forth till came up with solution customer happy all is said and done thank u More

10k Service Keeping up with there outstanding service, could not have been happier with my 10k service and annual NYS inspection. Would highly recommend their ser Keeping up with there outstanding service, could not have been happier with my 10k service and annual NYS inspection. Would highly recommend their services. Great experience and very satisfied. Thanks Rallye... More

Always Reliable & Expert Service Have been a Rallye customer for many years having many different vehicles. Always able to get a quick appointment & in/out on time. Any issues are Have been a Rallye customer for many years having many different vehicles. Always able to get a quick appointment & in/out on time. Any issues are properly addressed without the need to return. Eventhough there are closer places now I continue to go to Rallye. People are friendly, courteous, knowledgeable & looking to please. More

Great Service st Ralkye Lexus Needed 10,000 service on my car Appointment was simple Day if service smooth as can be All great people that helped me A pleasure to do busines Needed 10,000 service on my car Appointment was simple Day if service smooth as can be All great people that helped me A pleasure to do business with More

great No problems everything was done and very fast.And everyone was very helpfully and professional,and I will recommend to friends to check out your lease No problems everything was done and very fast.And everyone was very helpfully and professional,and I will recommend to friends to check out your lease programs More

Lost Work Order I traveled over 30 miles to Rallye for service because of it's reputation. It's why I bought my car there two years ago. I waited over 4 hours for an I traveled over 30 miles to Rallye for service because of it's reputation. It's why I bought my car there two years ago. I waited over 4 hours for an oil change and basic service. Twice when I asked about why it was taking so long I was told that the car wasn't ready yet. At the 3 hour mark I was offered a loaner which got me worried and suspicious as I was there for an oil change. In fact, what had happened was your service dept misplaced my work order. Found that out around hour 4 when a manager came to find me to tell me what had happened. Very disappointing. More

Good service outrageous prices Service is solid and extremely efficient......However it comes at a price. They also have a gimmick where they enroll you into a "dollars back" pro Service is solid and extremely efficient......However it comes at a price. They also have a gimmick where they enroll you into a "dollars back" program where you earn money towards a future purchase. Since they set the price of a new vehicle they can simply mark it up accordingly anyway. More

Scheduled Maintenance No issues as usual. Staff made me feel at home waiting for service to be completed. The description and info provided by staff and what needed to be d No issues as usual. Staff made me feel at home waiting for service to be completed. The description and info provided by staff and what needed to be done was thorough and made me understand what type or things are needed serviced how long the expected wait was etc.. More

Friendly knowledgeable and prompt Had a good experience getting car in and out promptly with friendly service to boot. Follow up to check for customer satisfaction was also appreciat Had a good experience getting car in and out promptly with friendly service to boot. Follow up to check for customer satisfaction was also appreciated. More