Back

Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,453 Reviews

1,453 Reviews of Rallye Lexus - Service Center

Sort by
April 16, 2019

Satisfied repeat customer I never met "employees dealt with" My third Lexus. Wanted a specific auto for me when I was partially disabled. You found the perfect safe relia More

by STUARTBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Apr 17, 2019 -

Rallye Lexus responded

Thank you for sharing your experience with us. It is a pleasure to hear that our team was able to find the perfect vehicle for you. If you have any questions or comments, please feel free to reach out. We look forward to seeing you in the future. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 16, 2019

Fastest service Routine inspection. Supper fast. Comfortable pleasant wait in the lobby. My car was washed and cleaned inside as usual. Checkout was fast and easy too More

by Kgsell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Rallye Lexus responded

Thank you for providing us with your positive feedback! We are so happy to hear that you had a comfortable and pleasant service experience! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

April 16, 2019

Quick & Easy Called for same day service as NYS inspection was expiring. Had other items taken care of while I was there. All matters taken care of & I was in & More

by Terry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Rallye Lexus responded

Thank you, Terry, for taking the time to share your experience with us. It is a pleasure to know that your service visit went so well! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

April 14, 2019

Recall service Received a call fro Mr. licari And scheduled the appointment. Recall servicing went well. Everything done in an hour. Satisfied with the service. Goo More

by MLCUNIVERSAL
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Licari
Apr 15, 2019 -

Rallye Lexus responded

Thank you for providing us with your feedback! We're happy to hear that your service experience was quick and efficient! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 13, 2019

Fantastic service advisor!! I trust Michael Reidy in servicing my car for the past 9 years. Because of his great service and customer skills, I decided to purchase my new car at More

by DSIKAVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We are so happy to hear that Michael has been such a great help throughout the past 9 years and that his customer service skills have lead you to purchase a vehicle from our dealership. We hope you're enjoying your vehicle! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

April 12, 2019

reply to you. I sent in a detailed review on your service pr Your service seemed not individual. The adviser was OK, Ms. Giovonnello. But everything else seemed impersonal and going through the motions. Maybe pe More

by ALTV!_ct200. aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Santoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We apologize for the inconvenience that you had experienced during your visit. If you would be willing to further discuss this visit with our team, please feel free to reach out. We hope to hear from you. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 12, 2019

Another great experience for Rallye motors. I want to thank Pamela and the service team at Ralley motors for their excellent handling of my car repairs. You always manage to keep my car in tip More

by TEAM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Apr 15, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your review with us! We're happy to hear that your experience with Pam went so well and you've had quick and efficient visits. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!

April 10, 2019

Excellent service THere was a recall on the airbag of my car. THe service at this dealership was easy, timely, and courteous. Loaner car was offered and available. More

by BLUMEN40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Licari
Apr 10, 2019 -

Rallye Lexus responded

Thank you for sharing this feedback with us! We're happy to hear that our service team was able to provide you with an easy, timely, and courteous experience! If you have any questions or comments, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 10, 2019

Outstanding service Professional and friendly service. All questions and concerns regarding my car addressed upon arrival. Car was quickly serviced. Always an exceptiona More

by MMahon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that your experience while working with our team went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 10, 2019

Flat tire on newLexus Got new Lexus 460 to replace 2016 model and 2 weeks later was in Manhattan and got flat tire- have tire coverage and called and spare tire was put on More

by RUBAMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Weiss
Apr 10, 2019 -

Rallye Lexus responded

Thank you for sharing your service experience with us. It is a pleasure to hear that our team was able to provide you with quick and efficient service. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

...
116
...