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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,453 Reviews

1,453 Reviews of Rallye Lexus - Service Center

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May 23, 2019

Poor. Expensive for what you got. $600+ dollars of routine service and multipoint inspection, etc, yet they left the screws out that hold the plastic cover on the bottom of the car und More

by Carservice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Santoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your feedback. We're very sorry to hear about this experience. If you would be willing to speak with us further about this, please feel free to reach out at (866) 423-3204. We hope to hear from you.

May 22, 2019

Prompt, professional service Always a great experience no matter what the service is. Quick, professional and super easy to deal with. Friendly and knowledgeable staff. I will alw More

by SAUTOBODYF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. It is a pleasure to hear that your experiences while working with our team have always been so enjoyable. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 22, 2019

Continuing Excellent Service As always, my service was done promptly and covered all of the items that were required. I also received help with something that I had questioned, w More

by INARAHIRN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your review with us! We're so happy to hear that your service experience went so well while working with our team. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 21, 2019

JUST AS EXPECTED .....EXCELLENT As always, service is excellent. Alex Rivkin, the techie was also very helpful answering my questions. Staff is friendly and professional. A pleasure More

by SandraH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. We're so happy to know that your experience with Alex was so helpful. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 21, 2019

great service, quick and professional They give you great service, fast, professional and friendly staff. I would definitely recommend this lexus dealership anytime. I've been very happy f More

by BUDDA2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holmes
May 22, 2019 -

Rallye Lexus responded

Thank you for sharing your thoughtful review with us. It is a pleasure to hear that you had such a fast and professional experience with our team. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 21, 2019

My experience with Lexus dealer was exceptional. I went to Lexus dealer to purchase my dream car ,my experience was exceptional, friendly ,courteous and extremely professional. I will recommend this More

by CECELIA.LINDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee, Josh Weiss
May 21, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. It is a pleasure to hear that your experience went so well while working with our team. We appreciate your recommendation and look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 16, 2019

Pleasant I have been going to Rallye for a few years now. I used to go to Rockville Center. customer service is superb, so glad i switched. More

by CAROCHIARELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Licari
May 16, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're happy to hear that our customer service has been superb. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 16, 2019

The service was good I’ve always been impressed with the exceptional service of Rallye Lexus. They are very courteous and go the extra mile to work with you. More

by MBANGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Weiss
May 16, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We're so happy to hear that you have had an exceptional experience with our team. Please do not hesitate to reach out with any questions or comments. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 14, 2019

Always excellent! Rallye takes care of my car so I don't worry. I have confidence in their servicing. They take my concerns seriously and I am never rushed. More

by AUNTGIDGET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heyman
May 14, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. It is a pleasure to hear that your visits have always gone so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 14, 2019

Very nice service ! The service center suggested me good choice and solved my problems. And Mis. Joanna took very good of me. I am so appreciated of her . More

by YACHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We're so happy to hear that your service visit went so well while working with Joanna! If you have any questions, please feel free to reach out. We look forward to seeing you in the future. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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