Rallye Lexus - Service Center

Always a great experience on my second car now from this location. Always great customer service. They never disappoint! Highly recommend Lexus for great cars and especially th on my second car now from this location. Always great customer service. They never disappoint! Highly recommend Lexus for great cars and especially this location for great service More

Pam Palasciano is perfection! Pam is always the most amazing customer service rep since 1994! Thank you, Pam! She provides service with a smile, is extremely accommodating, and ta Pam is always the most amazing customer service rep since 1994! Thank you, Pam! She provides service with a smile, is extremely accommodating, and takes customer service to a level beyond comparison. More

Nothing but Perfection I have been going to this dealership for all my Lexus needs for the past 8 to 9 years. I have never had am issue with the dealership. They have always I have been going to this dealership for all my Lexus needs for the past 8 to 9 years. I have never had am issue with the dealership. They have always been helpful and accommodating. I was even able to get a loaner car without making reservations. Everytime I visit, I see my sales rep for 2 of my cars Mr. Kevin Losee. We have become such great friends that my kids call him Uncle Losee. He has been a great Sales Rep. Very knowledgeable and not pushy at all.... as a matter of fact.... the total opposite. You will not regret this dealership whether it's for the service or for sales or for the Starbucks coffee albeit it's from a machine. More

Great Dealership! I have leased 5 cars from Rallye Lexus and couldn't recommend this dealership higher! Bob Heyman is an outstanding salesman who always tries to do th I have leased 5 cars from Rallye Lexus and couldn't recommend this dealership higher! Bob Heyman is an outstanding salesman who always tries to do the right thing and get the best deal for his customers. Rallye's service department is terrific with extremely knowledgeable service advisors and technicians. I wouldn't have my cars serviced anywhere else. I have always been extremely pleased with Rallye Lexus. Highly recommended! More

Excellent visit 30k service on my GS 350 Excellent all around from making appointment to end of service. Timing for service was a bit over an hour, had time for a ne 30k service on my GS 350 Excellent all around from making appointment to end of service. Timing for service was a bit over an hour, had time for a newspaper and nicely supplied breakfast at Rallye. More

fast! The service visit was fast and efficient; much shorter than anticipated. I was told it would take approximately one and one half hours. The visit wa The service visit was fast and efficient; much shorter than anticipated. I was told it would take approximately one and one half hours. The visit was over-in half that time. More

Service did not match expectation Final invoice did not match or list complete service listed on Website. Was told it was all done and computer glitch left it off. Will not be back a Final invoice did not match or list complete service listed on Website. Was told it was all done and computer glitch left it off. Will not be back as I followed up with 3 phone calls and never received a call back More

Quick and easy My wife has been shopping here for 20 years. The salesmen we're great, The services we're great. The staffs were friendly, It was fast and easy. My wife has been shopping here for 20 years. The salesmen we're great, The services we're great. The staffs were friendly, It was fast and easy. More

Easygoing The service was quick and very easy! Also the communication level was clear and to the point! Very professional! They make you feel apart of their Ral The service was quick and very easy! Also the communication level was clear and to the point! Very professional! They make you feel apart of their Rallye family!! More

needed new tire The Glen Cove Rallye Lexus represents the best in customer service. I have leased many cars over past 25 years and Rallye Lexus is the best in servic The Glen Cove Rallye Lexus represents the best in customer service. I have leased many cars over past 25 years and Rallye Lexus is the best in service. More