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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,460 Reviews

1,460 Reviews of Rallye Lexus - Service Center

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August 13, 2024

As of now I’m happy with Rallye Lexus service - the advisor is Mike R. and technician is Joseph/Jose. More

by ANKHIAMI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Rallye Lexus responded

Thank you so much for your kind words for Mike and Joseph, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

July 17, 2024

Excellent service and workmanship. I had planned to purchase a new Lexus after 4 years; it has now been 7 years of ownership and car is as good as new. More

by moviesmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Rallye Lexus responded

Mike, Thank you for taking the time to share your thoughts on working with Maria and our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

July 12, 2024

Excellent service. The entire staff is very personable and respectful. Joanna is an incredible asset to your staff and a pleasure to work with More

by TRJDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

July 10, 2024

Its what I've come to expect from a Lexus Dealership. ... Top notch service and professionalism. That's what Rallye gives you. More

by STEVE
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Rallye Lexus responded

Thank you for your business and this review, Steve. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

July 05, 2024

She is the most honest outstandingly service manager . I trust her completely so happy with her More

by SLEVY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

July 04, 2024

Everyone is so very kind and helpful They solved a computer issue that took many hours More

by eldeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

July 04, 2024

I always go to Rallye Lexus. They listen and take care of your problems. It is a hassle free dealership. More

by rafiahmadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

July 04, 2024

So happy to had service here and Maria is very kind to me and help. More

by HAILINGGAO576
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

July 01, 2024

great staff James Quinlan is a gentleman and a professional. My experience was great i look forward to my next service. More

by SAL_CIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with James and the rest of our staff, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

June 29, 2024

My car is only one year old and still under warranty, I had issue with gas tank that wouldn’t open twice in gas station, I had to get help from them so door was opened in wrong direction because it wouldn’ More

by PARINADER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Montijo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Rallye Lexus responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Stefanie Horn 516-676-4000

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