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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,453 Reviews

1,453 Reviews of Rallye Lexus - Service Center

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July 17, 2019

Awesome Joanna explains exactly what needs to be done in terms that the average person understands. She is always very professional. Lexus provides excellent More

by MMARINO_MLSLIREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucy is always very helpful. I I cannot remember the names of others I have worked with. However everyone is very professional.
Jul 17, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review with us! It is a pleasure to hear that your experience while working with Joanna went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 15, 2019

EXCELLENT I have been bringing my car in for service for almost 10 years. Each of the Service Technicians have been extremely helpful/courteous to me. The I w More

by MULLACORE1922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed --the Sr. Mechanic---FANTASTIC!!!, Pamela Palasciano
Jul 16, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your review with us. We truly appreciate your loyalty to our dealership for the past 10 years. Thank you for your recommendation. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 12, 2019

engine overheating Rallye Lexus was able to fix the over heating issue. I left my car on a saturday and my car was ready to be picked up on monday. I was able to use t More

by Yelena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Rallye Lexus responded

Thank you for the five-star review, Yelena! We appreciate your loyalty to our dealership!

July 11, 2019

Reliable and wonderful serice From the moment you call to set up the service appointment, their only concern is your satisfaction. I highly recommend this dealership. You will not More

by sangacian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. It is a pleasure to hear that your experience while working with our team went so well. We appreciate your recommendation! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 11, 2019

Fast service Just brought car in for 1st service and was in and out in 90 minutes. Work was performed as requested. Everyone was courteous and kept me informed on More

by fmrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown who I dealt with.
Jul 12, 2019 -

Rallye Lexus responded

Thank you for sharing your feedback with us! We're so happy to hear that your service experience was quick and efficient. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 10, 2019

Routine 50K checkover Service Advisor 7653 Mike Montijo is outstanding, clear, concise, professional. I trust him to offer what is needed to keep my Lexus ES350 in tip top More

by LIEBUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor 7653 Mike Montijo
Jul 10, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us. We're so happy to hear that Mike so was helpful and concise during your service visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 10, 2019

Wonderful team. The service is outstanding ! I went to service because my Lexus RX, F sport 2017 with 750 miles was heating up to H, radiator clamp was damaged and it More

by Wpolonia0916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heyman , Leo Cruz
Jul 10, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your review with us. We're so happy to hear that your service visits have always been so outstanding. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

July 09, 2019

Great and reassuring Thanks to the experience of service staff member advising me. She saved me thousands. I cannot be more grateful for her advice and wisdom. Thanks ag More

by gailwilliams61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us. It is a pleasure to hear that your service experience while working with Maria went so well and she provided helpful advice! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 09, 2019

Unresolved issues with my new CPO ES 350 purchased recently. Would like to have glass crack on left side of windshield resolved as well as some minor scratches on car. Was told by Mike R. to bring car in this co More

by BDCOHENINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tubens
Jul 09, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us. We'll make sure to provide you with a quick and efficient service visit and resolve this issue. If you have any questions beforehand, please do not hesitate to reach out Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 02, 2019

Excellent Hands down, Rally Lexus has the best service and CIN, competition is none. From the sales persons to the service advisor, Joanna is the best service More

by JOHNNYAROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us. It is a pleasure to hear that your experience while working with our team went so well and that Joanna has been of such great assistance during your visits. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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