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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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February 23, 2020

Always pleasant, efficient service...quick wait in a very nice waiting area with ammenities that make the wait more pleasant. Excellent service. This is our 5th car from Rallye More

by PFALLICK
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heyman
Feb 24, 2020 -

Rallye Lexus responded

Thank you for being a loyal customer to our dealership and for sharing your thoughtful feedback! We are very happy to hear that your visits are always pleasant and that we provide you with efficient service. We are looking forward to seeing you back again when you are shopping for your 6th vehicle from us and for your next service!

February 18, 2020

windshield replacement I made an appointment for my windshield to get replaced. I bought the car in and got my loaner vehicle as requested. It was a quick and easy process. More

by gmadcat87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2020 -

Rallye Lexus responded

Thank you for sharing your positive service visit wit us! It is delightful that the entire process was quick and easy and we hope to see you back again in the near future!

February 16, 2020

Very Courteous, friendly, and make follow up calls promised. From entry to exit all personnel are well mannered. No trouble getting appointments scheduled whenever needed. More

by RICHA.MUKHIJA
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Feb 18, 2020 -

Rallye Lexus responded

Thank you, Richa, for sharing your very courteous and friendly experience with us! We are very happy to hear that booking an appointment is hassle-free and we are looking forward to seeing you back again soon.

February 15, 2020

Rallye LEXUS by far beats the competition when it comes to servicing vehicles. Although I do not own a Lexus, they took care of as if I did which makes all the difference. Special thanks to Pam and my tech More

by AROZE316
Recommend Dealer
Yes
Employees Worked With
Hernan - Lexus technician, Pamela Palasciano, Christopher Thierrin
Feb 18, 2020 -

Rallye Lexus responded

Thank you for your great five-star review and for your recommendations to our dealership! We are very pleased to hear that when it comes to vehicle service, we are your first pick. We are looking forward to seeing you back again soon!

February 14, 2020

Rallye Lexus IS an exceptional Dealer, coming there over Ten years and the Service gets better all the time , from the yard attendants to front desk More

by FJFREEDOM
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Rallye Lexus responded

Thank you for being a loyal customer to our dealership! It is lovely to hear that you have been coming here for over 10 years and we are truly looking forward to seeing you back again soon!

February 11, 2020

After purchase &/or lease, 2 free services Workmanship, attention to details, & wash of auto are all done well. Sadly, I was told that the driver's seat was NOT able to Raised to adjust to my n More

by jjrymer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Thierrin
Feb 11, 2020 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We are happy to hear that your service with us was done with expertise and we hope to see you back again soon.

February 11, 2020

no surprises; my repair work was handled professionally by Ms, Oates. No complaints about the time it took, and was informed about the arrival time of the part need More

by FISCA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Rallye Lexus responded

Thank you for taking the time to share your positive service experience with us! We hope to see you back again for your next vehicle maintenance!

February 11, 2020

I was losing air in a rear tire, so I dropped in at Rallye Lexus without an appointment. Mike Reidy said his crew would take a look, and unfortunately, there was a nail in the sidewall, so unfixable. F More

by JANETKNIPFING
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Rallye Lexus responded

Thank you for sharing your great five-star service experience! It is wonderful that your tire was replaced and your car was washed under an hour. We hope to see you back again in the future to provide you with another great visit!

February 10, 2020

I found the staff courteous and confident and it was a pleasure bringing my car in. Not only was a service staff great but the cashier was delightful More

by JCLITIGATOR
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Feb 10, 2020 -

Rallye Lexus responded

Thank you for taking the time to share your positive feedback with us! It is wonderful to know that our team was very delightful, courteous, and confident and we hope to see you back again in the future!

February 09, 2020

Great, Very good. I was surprised. I bought my car from a Lexus dealer in Greenwich CT, a lots of lies. I didnt likeed it at all. They talked to you like you More

by NFAYZEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 10, 2020 -

Rallye Lexus responded

Thank you for sharing your positive feedback regarding your recent visit with us! We hope to see you back again in the future.

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