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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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March 03, 2020

Excellent Service. The tech explained everything that we’re going to do and how long it would take. There were not any surprises and my Lexus was finished on time. More

by PJDiskin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 04, 2020 -

Rallye Lexus responded

Thank you for your positive feedback! We are very happy to hear that you had a great visit with us and we hope to see you back again in the future!

March 01, 2020

Always dealing with professionals at Rallye Lexus ... unlike other dealers (ie, Brooklyn Lexus). Hope the service does not diminish over the years as budgets get cut and customer service is an after tho More

by johnny
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee
Mar 02, 2020 -

Rallye Lexus responded

Thank you for sharing your wonderful service review! We are very happy to hear that your experiences are professional and we look forward to seeing you back again soon!

February 28, 2020

Please return car the same way it was received (parking assist, blind side monitors, lane departure, auto lights) were all turned off when car was received. I understand it may need to be off while servici More

by RINGO34
Recommend Dealer
Yes
Employees Worked With
Not sure about names
Mar 03, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear about your most recent experience, please be advised that this does not reflect how we conduct our business. Please give me a call to discuss this further. Thank you, Christopher Thierrin (516) 629-7645

February 25, 2020

I would never take my Lexus anywhere else for service, and when the time comes for a new one, I wouldn’t go anywhere else. Flawless service and totally professional staff across the board. More

by RHUDDLESTON
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Rallye Lexus responded

Thank you for your loyalty to our service department and for sharing your thoughtful review! We look forward to continuing to provide you with flawless service in the future!

February 25, 2020

The service was great. I found something after the service. And they were able to take care of it immediately. I can't say enough about Michael R.and the service team More

by NY4GL
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Rallye Lexus responded

Thank you for sharing your positive service review with us! We are very happy to hear that our team member, Mike, was able to assist you. We hope you visit us back again soon!

February 24, 2020

Your service department is always expeditious, friendly, accessible, and reliable. It’s an asset to your dealership and a reason to utilize their services for your vehicle More

by DRA133
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Rallye Lexus responded

Thank you for taking the time to share your positive thoughts regarding our service department! We hope you visit us again in the future!

February 24, 2020

Andy Heyman Review of Rallye Rallye Lexus is in a class of its own. You will not find a more professional and beautiful looking dealership. IT is a different kind of car buying ex More

by ahey24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heyman , Pamela Palasciano, John Capozzi
Feb 25, 2020 -

Rallye Lexus responded

Thank you for sharing your wonderful review with us regarding our professional and beautiful dealership! We look forward to seeing you back again in our sales department in the future!

February 24, 2020

low Tire pressure They had me come in immediately and found a nail in my tire. Fix d it fairly quickly They said I didn’t need an appointment just to come it. More

by SILVER550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 25, 2020 -

Rallye Lexus responded

Thank you for taking the time to leave your positive service review with us! We hope you visit us again in the future!

February 23, 2020

Service is totally outstanding, professional and helpful. Received a loaner car when needed it. Contacted me in a timely way when the ordered part was available. More

by EFONTANETTA
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Feb 24, 2020 -

Rallye Lexus responded

Thank you for your fantastic service review! We are very happy to hear that our service is outstanding and that our team is professional and helpful! We hope you visit us again in the future.

February 23, 2020

The employees are pleasant, and easy to deal with. Service is prompt and reasonable. The environment is upscale with nice amenities such as donuts, bagels and coffee. More

by fradella.charles@gmail.com
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Rallye Lexus responded

Thank you for taking the time to share your lovely review! It is delightful to hear that our team members are pleasant and that our environment is upscale. We look forward to seeing you back again in the future for your next prompt service visit!

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