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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,460 Reviews

1,460 Reviews of Rallye Lexus - Service Center

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August 27, 2024

It is always a pleasure to do business with Rallye Lexus. They are professional and nice. More

by BHOFFMANNPOCZIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

August 26, 2024

You can't go wrong with Rallye. They are simply the best. Richie in sales, Maria in Service. You know will be taken care of. More

by AJ59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

August 21, 2024

For Future Advice! When communicating with customers or drivers about resolving issues related to warning signs on the dashboard, it’s important to provide clear and s More

by hayn654
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

August 21, 2024

Send me the video and I can see what they are doing, good service and professional. More

by CHUNG_LEWIS
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

August 21, 2024

Easy process, having a loaner car very helpful, Everyone was nice & helpful & process made easy More

by cantacuzino99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

August 21, 2024

Timely and professional service- staff always friendly with good communication- highly recommend Rallye Lexus for service More

by RUBAMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Maria and our team can further assist. James Quinlan 516-676-8686

August 20, 2024

*****Exceptional Service and Unmatched Care for My 16-Year-Old Lexus***** After 16 years of driving my beloved Lexus 600HL with minimal issues, I recently encountered a check engine warning light t More

by TEAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years! James Quinlan 516-676-8686

Oct 06, 2024 -

TEAM0 responded

Thank you so much for your kind words! It was a great experience, and Joanna was fantastic. I appreciate the dedication to quality service, and I’m definitely looking forward to continuing as a customer with Rallye Lexus for years to come. Thanks again!

August 19, 2024

Ok We waited 4 months to get a second fob. If I would Have known this from the beginning I would NOT have bought this car. This was our 8th Lexus RX 350. Mercedes and BMW do not have this p More

by BSEIDEN711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. James Quinlan 516-676-8686

August 14, 2024

Mike Reidy was waiting to check me in. Reviewed work to be done and approximated time it would take. I decided to wait, so went to the tv room, had coffee and a fresh warm chocolate cookie More

by RUTHIE R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Rallye Lexus responded

Thank you so much for your kind words, Ruthie, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

August 13, 2024

Rallye Lexus in Glen Cove is a beautiful facility, clean comfortable and very professional. Regards, Michael More

by PRYMASCONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Rallye Lexus responded

Thank you so much, Michael, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

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