1,540 Reviews of Rallye Lexus - Service Center
I like it because of the friendly approach and dealing with the customer. We don’t want to wait too much time to get attention. The registration and the paper works also fast and accurate. We don’t want t with the customer. We don’t want to wait too much time to get attention. The registration and the paper works also fast and accurate. We don’t want to waist too much time to buy a vehicle. More
Maria was wonderful. The dealer exceeded my expectations..We were treated very well by the entire staff. The dealer exceeded my expectations..We were treated very well by the entire staff. More
The lady is nice and polite, but wait a little longer. The waiting area is clean and nice。 The waiting area is clean and nice。 More
Dawn is helpful, and always so nice. The service at Rallye is great. I always get my car back cleaner than it went in, and fast. The service at Rallye is great. I always get my car back cleaner than it went in, and fast. More
Took care of all of my needs in a timely and effective manor. Service advisor was informative. manor. Service advisor was informative. More
The work done on the car was fine. The only drawbacks: the radio station in the car was changed, the inside mirror was out of its regular position, and when I arrived at home (just two The only drawbacks: the radio station in the car was changed, the inside mirror was out of its regular position, and when I arrived at home (just two miles away) I realized the hood was not completely closed. Did it go through the carwash that way? More
Daniel was a gem to work with and made the entire buying process a breeze. He was prompt, professional, and made me feel like my business was valued. process a breeze. He was prompt, professional, and made me feel like my business was valued. More
Great service as usual. We have been loyal customers for over 10 years. Thank you Anthony for all of your help. We have been loyal customers for over 10 years. Thank you Anthony for all of your help. More
I am not happy with Rally Lexus Service Dept or Sales Dept. I purchased a vehicle I did not want because I was lied to regarding the delivery date. Then about 6 months later the Navigation System went CR Dept. I purchased a vehicle I did not want because I was lied to regarding the delivery date. Then about 6 months later the Navigation System went CRAZY! Driving me around in circles and taking me on far away directions, going north, then south. Back and forth, giving totally incorrect traveling times and estimates half the time it should take. And the Lexus Techie says he can see the problem, but does not know how to fix it. On my last visit, they wanted to preform service that wasn’t due for 3000 miles. I have had all my service completed at Lexus, except, I changed the oil myself at less than 600 miles. If they wanted to preform to preform extra work FIX the NAVIGATION SYSTEM! I cannot wait to sell this piece of LEXUS CRAP! All they care about is these reviews, so this is my only avenue to warning other future suckers that they LIE! Could not get the COLOR I WANTED Could not get the OPTIONS I WANTED And had to buy the 3 sets of rugs and other dealership money makers. Wheel Locks, ect I was okay with that until the car that I ordered was late arriving. My original salesman quit! And the replacement Salesman tells me, the car won’t be delivered for another month. I explain that the Salesman said it would be here tomorrow. Coldly he said about a month until it arrives. I had to sell my 2021 Chevy Tarverse fairly loaded because Lexus only takes Toyota and Lexus on trade ins. We’ll offer you half what it is worth. So I sold it privately and was without a car. More