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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,460 Reviews
Call Service Center (516) 447-3736

1,460 Reviews of Rallye Lexus - Service Center

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November 23, 2024

I appreciate the loaner car and the video sent to me about the technician’s inspection More

by JANICEVANLITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loaner car liason was a 5
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November 22, 2024

I always get outstanding service from Rallye Lexus. The service advisors are top notch and do the right thing. More

by MARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2024

Joanna Oates provides exemplary customer service. We always ask for her when scheduling service at Rallye Lexus. More

by ALVINMWASSERMAN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Rallye Lexus responded

Alvin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

November 21, 2024

The salespeople were attentive and knew their products very well. So answering all of my questions was a snap. The service folks were extremely friendly and even gave me some candy on Halloween! More

by jrwagnerlaw
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Rallye Lexus responded

Thank you so much for your kind words for Maria, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 20, 2024

Did not seem to be very knowledgeable Money is what they look at They charge an arm and a leg for something and then you go back because ithe problem is not fixed and again they charge more again … More

by chazzan613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Montijo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo
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Nov 20, 2024 -

Rallye Lexus responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. John Tetta General Manager 516-676-4000

November 20, 2024

This is the only dealership that we would ever use. They are honest..professional…easy to work with…and very caring and friendly. We high recommend this dealership! More

by MARTIN33M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Rallye Lexus responded

Martin, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 18, 2024

Very courteous staff. Very clean and very professional. One of the best service centers ever. More

by 6JZUNIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

November 16, 2024

That was excellent good I am So happy for that time in Lexus Very nice people kind and helpful More

by RAFALBOR1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2024 -

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 15, 2024

Mike was great to work with. I have been using Lexus service for many years More

by express13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2024 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. Mike and our team appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 15, 2024

Very efficient experience dealer avoided wasting my time and kept informed on the progress of my vehicle More

by THEGEMIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2024 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad Michael was able to help, and we hope to see you again! James Quinlan 516-676-8686

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