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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,524 Reviews
Call Service Center (516) 447-3736

1,524 Reviews of Rallye Lexus - Service Center

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April 02, 2025

Great service. They were a big help and got my car back in time which was helpful. More

by josephmarciano228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

March 31, 2025

Always a good Experience at this location; Michael was great very informative . Will return again More

by tremainetinsley25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Rallye Lexus responded

Thank you very much for your kind words. We try very hard every day, to please our clients and when this happens, its very satisfying to hear it! Thanks again, we look forward to your next visit. John C Tetta G.M

March 31, 2025

One of the places to do business I am a customer for almost 15 years now More

by ABBAS.BAQUERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

March 31, 2025

Very attentive, pleasant customer service with an aim to please the customer. I have not yet used the service department since purchasing my beautiful 2025 Lexus Hybrid; however they made requested adjust More

by MSHB2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Herrara, Miracle
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Apr 01, 2025 -

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

March 28, 2025

Very nice, knew how to make it a good experience, cares about the customer's and why they are there More

by KGOLDSTEIN86
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

March 27, 2025

I was surprised when I was told about the pick up service ( even thought it could be a scam to steal my car), When the two neatly dressed men came to my door I was pleased, but the icing on the cake was the More

by mike_viesti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

March 26, 2025

Horrible Everytime I go there to get service there is horrible! I only go there because I live very close to it but I prefer larchmont Lexus next time I will drive an hour to get better service more , mo More

by MELMANZDA12KNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Rallye Lexus responded

Sorry to hear that we did not meet your expectations on your recent service visit. We strive to provide each and every guest a positive service experience. If you would like to discuss further I am available to answer and listen to any concerns you may have. Please give me a call at 516-629-7644. Looking forward to speaking with you. James Quinlan Service Manager

March 26, 2025

It is always very accommodating. If you walk on without an appointment they are very helpful. When you wait for your vehicle they give you an update from time to time. Very helpful. More

by MRSPANO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna and our team met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

March 26, 2025

Excellent service and attention. Very professional I have been dealing with Rally over twenty five years, Never idisappointed More

by WEEBER96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Joanna had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

March 22, 2025

Everything went well and I waited for my car. I was there about 1 hour More

by SILVER550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Rallye Lexus responded

It's great to hear that Richie, Mike, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

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