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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,510 Reviews

1,510 Reviews of Rallye Lexus - Service Center

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February 23, 2025

Top-Notch Service at Rallye Lexus! Joanna Oates at Rallye Lexus is simply the best! She’s professional, efficient, and truly cares about her customers. She made my service experienc More

by TEAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Always satisfied with service I receive. Mike Reidy and Michael Montijo are both always very helpful. More

by STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us, Steve. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

January 31, 2025

I cannot say enough wonderful things about Rallye Lexus and Joanna Oates! I emailed the dealership about a warning light on my dashboard, and Joanna responded within five minutes. Yes, five minutes! She im More

by TEAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna and our team met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

January 29, 2025

Friendly ,good manners ,know what they’re doing, Telling customer the problem. How they will fix it n the cost. Step by step. More

by JODY.3883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Rallye Lexus responded

Thank you, Jody, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

January 27, 2025

They are thorough and make it easy to get in and out for smoothly for service. More

by REAMER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. Michael and our team appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

January 27, 2025

Great experience, friendly staff! Performed a well overdue recall on my used 2006 that I hadn’t even purchased through them! More

by briancarbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye Lexus responded

Brian, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

January 24, 2025

Service was excellent. Unfortunately the problem was not fixed. There is a factory defect. Sad. More

by Vasilia Tsismenakis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

January 23, 2025

She is terrific! Very helpful and knowledgeable. She is the best! I alway Try to use her and you should to! More

by ARZ543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

January 21, 2025

Its a very clean and friendly environment. I enjoyed my stay while waiting for my car. Mike was great More

by ptishka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Mike and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

January 21, 2025

Joana helped and accommodated me with all of my issues and concerns! Thank you! Great job! More

by RMFLORES75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joana met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

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