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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,503 Reviews

1,503 Reviews of Rallye Lexus - Service Center

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January 23, 2025

She is terrific! Very helpful and knowledgeable. She is the best! I alway Try to use her and you should to! More

by ARZ543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Its a very clean and friendly environment. I enjoyed my stay while waiting for my car. Mike was great More

by ptishka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Mike and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

January 21, 2025

Joana helped and accommodated me with all of my issues and concerns! Thank you! Great job! More

by RMFLORES75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joana met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

January 21, 2025

great customer service skilled professionals i would recommend to anyone. best experience i have been exposed to More

by SAL_CIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

January 20, 2025

Out of all the dealerships I’ve dealt with over many years Rallye is, without question, the very best. They really put the needs of the customer first and foremost. More

by JJFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Strippoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarice in charge of loaner cars
Jan 21, 2025 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

January 19, 2025

Maria was professional throughout the experience. We were informed about the cost before any work was done. She kept us I updated and we got to see a video describing what was being done with the ve More

by shirleyhmatthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye Lexus responded

Shirley, Thank you for the kind words for our service department! We look forward to sharing your compliments with Maria and our team. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

January 19, 2025

Great response and quick to book. The people at the service center were on top of everything and kept me informed. More

by DDEOCHAND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

January 16, 2025

Mike and James were very pleasant and kept me informed of the status of the repairs to my car well. James went out of his way to return my car to me. More

by dijordan2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cherise
Jan 16, 2025 -

Rallye Lexus responded

Thank you for your kind words for Mike and James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

January 15, 2025

Excellent and dependable service. Will always bring my car back to this dealer for service. More

by ALEXZARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

January 14, 2025

I am disappointed with this dealership. I have been a customer here since 2017. I always got 3 free services with my leases and now they have discontinued this. Its a disservice to everyo More

by ANIKELLY
Recommend Dealer
No
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Rallye Lexus responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Ani, please reach out to us directly to let us know the best way to contact you and we will reach out. James Quinlan Service Manager 516-676-8686

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