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Rallye Lexus

Glen Cove, NY

4.8
3,062 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,062 reviews

October 05, 2024

Too expensive they always want to sell you something and it’s not right at all More

by A_LEALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Santoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Rallye Lexus responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. James Quinlan Service Manager 516-676-8686

October 02, 2024

They were polite and efficient and treated me like one of the family. I will be coming back More

by wmdela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

October 01, 2024

Very good customer service Net and clean facilities on time service Wash and clean my car More

by KALAPURA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

September 30, 2024

Scam Repair services , very bad , never come back again to this place , stolen my money More

by TIQUICIA64CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Rallye Lexus responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. James Quinlan Service Manager 516-676-8686

September 30, 2024

Great service from the moment you pull in until the moment you pick your car up. Great people working there...so personable and thorough. Kudos to Michael Montijo, who listens well and works so hard to More

by EABLAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan, who handles car when you arrive and the woman who handles loaners
Sep 30, 2024 -

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

September 30, 2024

They brought our car back to NYC. We appreciate the service. Thank you so much. More

by SHEILP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

September 30, 2024

Easy dealer to deal with in buying a new 2025 car. However I was not able to reduce the price of the car by very much. I only saved $500 on the purchase price. More

by Stephenlie
Recommend Dealer
Yes
Employees Worked With
Paul Ok
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Herrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. James Quinlan 516-676-8686

September 28, 2024

Friendly, personal, knowledgeable and patient . I’m happy with the truck we picked up, thank you Rally More

by lisakopingon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Matheos
Sep 29, 2024 -

Rallye Lexus responded

Lisa, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Rallye Lexus! John Tetta 516-676-4000

September 27, 2024

Treated fairly on my trade-ins. Working with Syed and the others were a pleasure. Overall experience was good. I would recommend Rallye to others. More

by ppiazza449
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Rallye Lexus responded

Here at Rallye Lexus, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Syed, and it was a pleasure having you at the dealership. We appreciate your review! John Tetta 516-676-4000

September 27, 2024

I went to Rallye Lexus to pick up my car yesterday. The process was effortless and fast because Paul made everything easy by explaining all the financial details and paperwork clearly. Paul was very po More

by Anthony Leong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Rallye Lexus responded

Thank you so much, Anthony, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Paul! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Tetta 516-676-4000

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