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Rallye Lexus

Glen Cove, NY

Overview
Employees
Reviews
Vehicles
4.8
3,118 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,118 reviews

November 23, 2024

I appreciate the loaner car and the video sent to me about the technician’s inspection More

by JANICEVANLITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loaner car liason was a 5
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Nov 25, 2024 -

Rallye Lexus responded

Janice, thank you for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 22, 2024

I always get outstanding service from Rallye Lexus. The service advisors are top notch and do the right thing. More

by MARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Rallye Lexus responded

We are very happy to have provided you with such a positive experience, Marty! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

November 21, 2024

Joanna Oates provides exemplary customer service. We always ask for her when scheduling service at Rallye Lexus. More

by ALVINMWASSERMAN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Rallye Lexus responded

Alvin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

November 21, 2024

The salespeople were attentive and knew their products very well. So answering all of my questions was a snap. The service folks were extremely friendly and even gave me some candy on Halloween! More

by jrwagnerlaw
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Rallye Lexus responded

Thank you so much for your kind words for Maria, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 20, 2024

Did not seem to be very knowledgeable Money is what they look at They charge an arm and a leg for something and then you go back because ithe problem is not fixed and again they charge more again … More

by chazzan613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Montijo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo
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Nov 20, 2024 -

Rallye Lexus responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. John Tetta General Manager 516-676-4000

November 20, 2024

This is the only dealership that we would ever use. They are honest..professional…easy to work with…and very caring and friendly. We high recommend this dealership! More

by MARTIN33M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Rallye Lexus responded

Martin, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 19, 2024

Jason Pena was superb. Attentive, transparent, and a charm to work with. I will definitely recommend my peers to visit him for their next car purchase. More

by Bahrum S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jason to be a positive one. Please don't hesitate to reach out if you need anything else. John Tetta 516-676-4000

November 18, 2024

Very courteous staff. Very clean and very professional. One of the best service centers ever. More

by 6JZUNIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

November 18, 2024

I know I was a difficult customer as I flip flopped my decision a few times and went from a cash buyer to bringing in my own financing from my bank the night before I picked up the car. James worked throu More

by wpps
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Rallye Lexus responded

It's great to hear that James was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! John Tetta 516-676-4000

November 18, 2024

The dealership was no pressure, efficient, informative, and a pleasure to deal with. James was terrific More

by Gavinpboyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Rallye Lexus responded

Thank you so much, Gavin, for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. John Tetta 516-676-4000

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