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Rallye Lexus

Glen Cove, NY

Overview
Employees
Reviews
Vehicles
4.8
3,058 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,058 reviews

October 21, 2024

Excelente y muy bueno el servicio gracias especial la Sra Santoro es gratificante. Lo volvería a hacerr More

by F_pabon13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 21, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

October 21, 2024

Brought my car in for an inspection and they gave me a complimentary car wash. They always treat me well. More

by WShinners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

October 19, 2024

Rallye Lexus handled my purchase from 3k miles away efficiently. They supported us every step of the way. More

by fremontinn
Recommend Dealer
Yes
Employees Worked With
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

October 18, 2024

I sometimes felt like I was bothering them with my questions. My salesman was not very friendly or accommodating. More

by KEVINJQUINN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Ok
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Rallye Lexus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. John Tetta General Manager 516-676-4000

October 16, 2024

I have very positive impressions from coming to Rallye Lexus for maintenance services of my car for the last 3 years. And that's why I drive more than one hour and a half from my home to get that service. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us, Alex. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joanna and our team, and we look forward to working with you again. James Quinlan 516-676-8686

October 16, 2024

Rallye Lexus gave incredible customer service. I would highly recommend them for sales and service More

by marys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Galindo was amazing and so helpful
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Oct 16, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

October 14, 2024

I was satisfied with the service I received. The representative who assisted was courteous and knowledgeable. More

by mariearichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Rallye Lexus responded

Thank you, Marie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

October 14, 2024

very disappointed in Tony from Sales. My family has leased/purchased approximately 6 lexus autos from Rallye. In addition, prior to that I leased over 23 Acura from Rallye Acura. In addit More

by steve kirschner
Recommend Dealer
No
Employees Worked With
Anthony Costanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Rallye Lexus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. John Tetta General Manager 516-676-4000

October 14, 2024

Very pleasant and helpful. Got there early and gold 90 minutes but they got me out way before. More

by NEWFY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

October 12, 2024

Rallye Lexus has always been knowledgeable professionals and have always taken care of my Lexus with care! More

by myrtm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason and Anthony
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Oct 13, 2024 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

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