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Rallye Lexus

Glen Cove, NY

4.8
3,064 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,064 reviews

April 15, 2023

The entire experience was very pleasant and went well. I traveled from Brooklyn to purchase the car. The entire staff was professional, courteous and helpful. Thanks for a stress free experience. I simply More

by ECHOECHO6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James the tech that explained all the features and set up the phone with the blue tooth. He was very knowledgable and answered all my questions., Andy Hyun
Apr 16, 2023 -

Rallye Lexus responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Stefanie Horn 516-676-4000

April 15, 2023

Great experience. Everyone was very professional and I will be happy to refer my friends. More

by BENUSA2008
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Matheos
Apr 16, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Stefanie Horn 516-676-4000

April 13, 2023

The entire staff was very accomodating and helpful. The whole process was not stressful at all as we usually experience with other car dealers in general. Great service. More

by CIELEIRON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Baig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman who helped us set-up the car
Apr 14, 2023 -

Rallye Lexus responded

Thank you so much for choosing Rallye Lexus! Congrats on your new purchase, and let us know if we can be of any more assistance! Stefanie Horn 516-676-4000

April 12, 2023

Excellent. All questions related to necessary service on my new car were addressed, explain and dealt with. More

by DJPOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James (instructor)excellent 5 stars; Jose excellent as well. J.Quinlan 5 stars
Apr 13, 2023 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. Pam Palasciano 516-676-4000

April 10, 2023

We travel from the south shore of Long Island because this Lexus dealership is accommodating, professional and courteous. More

by LFALABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! Pam Palasciano 516-676-4000

April 07, 2023

I recently had my vehicle serviced at Rallye after going to another Long Island dealership several times, who were unable to diagnose and fix the issues I was having with my vehicle. Mike and Jim from servi More

by jmaxxxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
Apr 08, 2023 -

Rallye Lexus responded

Thank you for the kind words for Mike and Jim and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Pam Palasciano 516-676-4000

April 05, 2023

The customer service provided by the staff at the dealership was excellent and was up to my expectations. More

by KARHIB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Baig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Matheos
Apr 05, 2023 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. Stefanie Horn 516-676-4000

April 04, 2023

Expensive service charge reasonably Compare to other dealer it’s very expensive People moving to EV vehicles More

by HENRYVALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Rallye Lexus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Henry, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Stefanie Horn 516-676-4000

March 31, 2023

I was pleased with Rallye Lexus. They welcome you when you walk in the door. I wasn't ready to buy a car that day, but I did. Thank you More

by RO36RO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hyun
Apr 02, 2023 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pam Palasciano 516-676-4000

March 29, 2023

This dealership always welcomes me in. I've leased many Lexus models and have been happy with the experiences. More

by AUNTGIDGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Vargas
Mar 29, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pam Palasciano 516-676-4000

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