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Rallye Lexus
Glen Cove, NY
3,063 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,063 reviews
May 18, 2023
I have been going to the dealership for over 15 years and i have received excellent service. My service advisor, Ms Oates, is always very responsive. i have received excellent service. My service advisor, Ms Oates, is always very responsive. More
by Godfreyh
Verified CustomerEmployees Worked With
May 18, 2023
The salesmen made me comfortable and looked out for my best interest. He showed me cars that I really liked but best interest. He showed me cars that I really liked but More
by BILLETHERIDGE51
Employees Worked With
May 18, 2023
Very accommodate. . got everything I needed...great response and all they help us alot ...I would recommend...highly . got everything I needed...great response and all they help us alot ...I would recommend...highly More
by SHARDABAKSH363
Employees Worked With
May 16, 2023
Unfortunately, my last visit is rated poor. Apparently, your price for a simple oil change has increased significantly without warning. I was quoted one price over the telephone and when I rec Apparently, your price for a simple oil change has increased significantly without warning. I was quoted one price over the telephone and when I received my bill, it was a lot more. The clerk who checked me in should’ve mentioned it and I wasn’t given the opportunity to hear the recording of the telephone conversation where I am sure I was given a different price quote. Also, the technician did not reset the notification on the dashboard. This is the first time I’ve had such a poor experience. I truly hope since I’ve been a customer for many years, you all would make things right. More
by C_STREETER
Employees Worked With
May 15, 2023
Customer service was great Provided Follow up communication timely Work completed as promised No residual issues communication timely Work completed as promised No residual issues More
by LAIYITSANG
Employees Worked With
May 12, 2023
I like the manager of sales tony however many of the other depts. need better skills and work more efficiently other depts. need better skills and work more efficiently More
by KKS36
Employees Worked With
May 12, 2023
prompt and excellent service will follow up when service neededvery prompt and attentive service thank you neededvery prompt and attentive service thank you More
by kens6245
Employees Worked With
May 11, 2023
ALWAYS a pleasure dealing with Rallye--prompt excellent service --reliable to provide accurate information as to what needs to be serviced on the car. service --reliable to provide accurate information as to what needs to be serviced on the car. More
by MLMLADY007
Employees Worked With
May 10, 2023
I have used this dealership for the last 20 years! ! And that length of time speaks for itself!! Anthony Piccirillo has been not jut our sales person for all those years, but, it became a friend! ! And that length of time speaks for itself!! Anthony Piccirillo has been not jut our sales person for all those years, but, it became a friend! The handling of this problem has been fast, accurate and to my satisfaction. Ms. Joanna Oates has handled my request fast and correctly! I am thanking these fantastic employees profusely! More
by MTANJELOFF
May 08, 2023
brough my car for its yearly checkup - was easy to drop off and was ready to pick within an hours off and was ready to pick within an hours More
by xrosario3
