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Rallye Lexus

Glen Cove, NY

Overview
Employees
Reviews
Vehicles
4.8
3,058 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,058 reviews

November 04, 2024

Car was not wash, usually not typical of Lexus, they lost my car temporarily they forgot where they parked it More

by tiffanyyu7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One of the sales associates was not friendly at all makes me not want to get a car there. Second time it happened. Was looking for another car for my dad.
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Nov 06, 2024 -

Rallye Lexus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. James Quinlan 516-676-8686

November 04, 2024

Very professional and courteous. The free car wash was a pleasure as well. My vehicle went right in More

by swnepo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

November 01, 2024

Joanna was fantastic. I always trust Rallye for my Lexus and BMW vehicles. Professional at its best. More

by PETEYIP5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We'll pass along your compliments to Joanna! James Quinlan 516-676-8686

November 01, 2024

Always an excellent experience at Rallye. Joanna always keeps me informed and the entire dealership is the best! More

by LKDAMAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joanna here at Rallye Lexus! James Quinlan 516-676-8686

October 31, 2024

Hi everybody there were awesome especially Jason Pena is very professional Rally lexus is beautiful environment place to be people are very friendly I would recommend my family and friends to go there great More

by mario2758
Recommend Dealer
Yes
Employees Worked With
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Rallye Lexus responded

We are very happy to hear that Jason and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

October 28, 2024

Everyone starting with the guys photographing car to Joanna Oates in Service Dept very knowlegable, friendly More

by KINGBARBARA116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Rallye Lexus responded

Barbara, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

October 27, 2024

Super job fast. Good communication. Comfortable waiting area. Good price. Easy to find. Customer focused More

by AKIETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Hyun
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Oct 27, 2024 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

October 26, 2024

It's almost like being a celebrity when you walk thru the door. Red carpet service all the way! More

by Steve Azz
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Rallye Lexus responded

Thank you, Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

October 26, 2024

Everyone was so helpful and made the experience very, very pleasant. Thank you so much.. More

by lisaberkinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Matheos
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Oct 27, 2024 -

Rallye Lexus responded

Thank you, Lisa, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Tetta 516-676-4000

October 25, 2024

I have been very pleased with Rallye Lexus from the sales department to the service department. Joanna Oates is wonderful and a pleasure to work with. I highly recommend Rallye Lexus! More

by LCMCAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. Joanna and our team appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

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