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Rallye Lexus

Glen Cove, NY

Overview
Employees
Reviews
Vehicles
4.8
3,063 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,063 reviews

September 04, 2023

A true professional in her field. She is friendly, courteous, patient and knowledgeable. I've been to many car dealers before and this was the best experience I have ever had. She wen More

by Maddi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz
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Sep 05, 2023 -

Rallye Lexus responded

Thank you so much, Maddi, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Stefanie Horn 516-676-4000

September 01, 2023

Awesome service thank you very much! Prompt courteous and very helpful. Thank you for a job well done More

by alsha123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

August 31, 2023

Very professional,polite and caring. The wait time was fair, the service people are very knowledgeable and professional. More

by FIVEBEAUTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

August 28, 2023

Everyone there was Very helpful and accommodating. Joanna was helpful and our loaner was great. More

by DOREENDOREEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Rallye Lexus responded

We are very happy to have provided you with such a positive experience, Doreen! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

August 28, 2023

Ted was amazing. Great attention and follow up on the vehicle. He really went above and beyond to coordinate get the part needed and even threw in a car wash to boot! More

by MRDUPREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ted met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

August 25, 2023

Ted was very helpful & patient with the entire car buying experience. Would highly recommend to anyone! More

by rozariojacob4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2023 -

Rallye Lexus responded

Thank you, Jacob, for your business and this review. We're happy to hear that Ted and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Stefanie Horn 516-676-4000

August 25, 2023

From beginning to end my service experience was very easy. Lexus honore$ my appointment. I was able to make the aooointment with very little notice. More

by ESHABABB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

August 22, 2023

Everything and everyone was amazing. Truly a seamless and pleasant experience. I could not recommend this dealership more highly. Ted Mitchell was the perfect down to earth, low pressu More

by cnortega1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Rallye Lexus responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rallye Lexus are glad to have you as a customer. Stefanie Horn 516-676-4000

August 19, 2023

Oh salesman Ken was very informative very accommodating. We enjoy the experience tremendously. This is our fourth RX 350. We absolutely love it and will be back to the next one. More

by GKERN2043
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Rallye Lexus responded

It's fantastic to hear that Ken provided you with great customer service while assisting you with your new RX 350! We truly appreciate the opportunity to do business with you. Thanks for choosing Rallye Lexus! Stefanie Horn 516-676-4000

August 17, 2023

GREAT SERVICE! Joanna is the best service advisor I've ever dealt with. She truly cares...is extremely knowledgeable and professional. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Rallye Lexus responded

Thank you for your very kind review, Dennis. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

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