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Rallye Lexus

Glen Cove, NY

4.8
3,063 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,063 reviews

October 04, 2023

Performed service to my 2007 RX350 in a professional, prompt and courteous manner as usual. More

by DFKELLEHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

September 30, 2023

Felt confident that Rallye Lexus is a dealership that I can trust. Car wash was an extra [erk. More

by RSUMM90328
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

September 26, 2023

It was an absolute pleasure to work with Ted. He was very patient and helpful throughout the process. Not only did he get me in the vehicle that was financially in my budget, but also one that More

by Latecia P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Rallye Lexus responded

Thank you for taking the time to write this review, Latecia! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rallye Lexus are glad to have you as a customer. Stefanie Horn 516-676-4000

September 26, 2023

The service department was efficient and courteous. I was taken promptly and the service was explained satisfactorily. I have always been satisfied with Rallye's service department. More

by BONNIEBLUMENFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Rallye Lexus responded

Thank you so much, Bonnie, for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

September 25, 2023

Maria was very polite and efficient. First time experience was great. Look forward to future appointments. More

by stevevh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Rallye Lexus responded

Thank you for the kind words for Maria and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

September 23, 2023

Excellent experience at this dealership. The employees were attentive and knowledgeable and made the buying experience most pleasure able. More

by BEVLETS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Vargas
Sep 25, 2023 -

Rallye Lexus responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rallye Lexus are glad to have you as a customer. Stefanie Horn 516-676-4000

Sep 25, 2023 -

BEVLETS responded

And additional thanks to the staff for the most expedient and thorough washing our new Lexus GX 460 received on September 20th. Outstanding service!

September 16, 2023

GREAT, CONSISTENT, GREAT CULTURE. AMENITIES IN WAITING AREA. Thank you for the years of great service!!! More

by KevGnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

September 14, 2023

Service was fast and without issue. They could use some better coffee/tea machines, and there is no sink in the snack area - and the bathrooms are up two flights of stairs. More

by CHRISTOPHERA310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Rallye Lexus responded

Thank you for your business and this review. We will share your comments with the team. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

September 14, 2023

Great customer service. Wonderful staff. Thanks Mike Reidy for all your help in resolving my issue! More

by COUNSLRDEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear Mike was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

September 07, 2023

Always great service and excellent communication with this service department. They are knowledgeable and patient with questions. More

by VJDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

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