Back

Rallye Lexus

Glen Cove, NY

4.8
3,168 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
Contact Dealership

20 Cedar Swamp Rd

Glen Cove, NY

11542

Directions

By Type

Showing 3,168 reviews

May 28, 2024

I love using Rallye Lexus service, even though its a distance from my home, Rallye always accommodates me. More

by NOFACE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

May 22, 2024

Originally I went to another dealer that is around the corner from me and had such a bad experience, so I told my friend and she recommended Lauren. I'm so happy she did! I reached out to her by email an More

by happynewowner
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Rallye Lexus responded

Thanks for your feedback on your recent visit to Rallye Lexus. It's great to hear that we were able to assist you and that you had such a positive experience. Stefanie Horn 516-676-4000

May 22, 2024

Lauren Hu is absolutely fabulous. I came in because my lease is up and i walked out with a brand new car the same day. She couldn't do enough to help me. I would advise you all to ask More

by jack
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Stefanie Horn 516-676-4000

May 22, 2024

Driving up to have my 6month check was very easy. The person who greeted me was friendly and professional.All the staff I met were kind and professional and I appreciated how quickly the visit was More

by cjshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technology guy can’t remember his name
May 29, 2024 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

May 22, 2024

Hi, I have dealt with Mike Reidy for years. I have to say he is very knowledgeable, helpful, and polite. Mike always explains everything in great detail and accurately. My last four cars hav More

by GARYJ17MON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

May 22, 2024

I have Lexus to be sooooo reliable. Considering I have my Lexus eons and never felt I had to go elsewheres for any thing to be taken care of thats saying alot for my 87years. More

by JMNDDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

May 21, 2024

Michael R is the best! Always understand and appreciate his work! Feel confident with his judgement. More

by ALOUIE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear Michael was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

May 20, 2024

Repeatedly misdiagnosed and unable to fix a problem with my 2021 lexus RX after 2 attempts. Same problem came up a third time. More

by NTBANERJEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Reidy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Rallye Lexus responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. James Quinlan 516-676-8686

May 20, 2024

they all ways treat me great and the work is all way top notch the waiting area is clean and comfortable More

by JOHNDB1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Rallye Lexus responded

Thanks, John, for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

May 18, 2024

Let’s not forget my wonderful salesman Rich Repanes who makes all my service appointments for me More

by richie159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Repanes
May 20, 2024 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rich here at Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

...
30
...