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Rallye Lexus

Glen Cove, NY

4.8
3,057 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,057 reviews

November 13, 2024

Excellent, fast service with great communication. Only service department I’ll use moving forward! Thanks! More

by chaseopeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

November 13, 2024

Excellent work ethic. Very respectful of your opinion and no pressure to buy. Would recommend it to anyone. More

by carlitos3774
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

November 12, 2024

Danny is an asset to Rallye. We have used him to lease our cars over the years. Very accommodating and wants to make customers very satisfied and happy More

by MARGEFELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Rallye Lexus responded

Marge, It's great to hear that Danny was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! John Tetta 516-676-4000

November 11, 2024

The dealership is always clean and neat. The service personnel are always very helpful. They always give you an approximate time the service will take. I know when I leave they have returned More

by REDCARROLL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

November 11, 2024

The Lexus Team is always smiling, listens to you and will do everything to make the customer satisfied More

by Nataliya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Nataliya, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

November 10, 2024

Rallye Lexus in Glen Cove consistently provides outstanding customer service. The staff is very attentive and Joanna is truly great. More

by FPTOHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

November 08, 2024

The Women in the service department are fabulous. Joann Oates and Maria in particular go out of their way to help and make you feel at home. I switched from Mercedes to Rallye Lexus in 2004 and have b More

by NSAVITSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Costanzo
Nov 11, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Neil, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

November 05, 2024

She is very helpful . She always returns calls. I have been using her for many years More

by rochellepblock6
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

November 05, 2024

The service advisors are very knowledgeable, professional and courteous. I always get great service Rallye Lexus. Highly recommended! More

by MARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 04, 2024

Car was not wash, usually not typical of Lexus, they lost my car temporarily they forgot where they parked it More

by tiffanyyu7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One of the sales associates was not friendly at all makes me not want to get a car there. Second time it happened. Was looking for another car for my dad.
Nov 06, 2024 -

Rallye Lexus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. James Quinlan 516-676-8686