Rallye Lexus

A Pleasant Experience Redux How nice it was to see Mr. Fogel still working here where we purchased our 1st Lexus 9 years ago. He is personable and knowledgeable. He was eager to How nice it was to see Mr. Fogel still working here where we purchased our 1st Lexus 9 years ago. He is personable and knowledgeable. He was eager to satisfy our requirements by reviewing all available cars in stock to find one which most closely met our needs. . Michael Montijo was very patient explaining the many new features of the 2014 ES. He took us through the features at a pace that allowed us to absorb their functions. He, too, was patient, friendly and knowledgeable. PS We did not think "Quality of Work" was applicable. More

Sheer Delight I have been with Rallye Lexus since 1991 working with Anthony Costanzo..Anthony is now the Manager and put me in contact with Neil Fogel...OMG what a I have been with Rallye Lexus since 1991 working with Anthony Costanzo..Anthony is now the Manager and put me in contact with Neil Fogel...OMG what a pleasure. He was concerned with my interest, feelings, comfort and my best interest. He took me out on three different test drives in three different model(IS250, GS350 and ES350) without HESITATION. I was amazed and appreciated that. He was patient and concerned that I make the right decision for the right reasons. This made it easy for me to make up my mind. When I arrived to pick my ES350 up, all the paper work was ready and a breeze to go through and sign. He offered to have someone switch the things from my old car to the new car but it was something I needed to do myself. The weather was very hot that day so Neil made it a point to come out and check on me and even came out a second time to bring me a cold drink. Customer service and caring like this is PRICELESS which is why I have been with Rallye since 1991 and will continue to keep coming back..Karl who is in charge of valet, Mike who explained the features of the car , Pam the assistant service manager and Anthony the sales manager are all OUTSTANDING with Neil being PRICELESS..... More

Neil Fogel is terrific This is my second experience with salesman Neil Fogel this year, and once again, I was treated with courtesy and respect. I was also the beneficiary This is my second experience with salesman Neil Fogel this year, and once again, I was treated with courtesy and respect. I was also the beneficiary of Neil's professionalism in that the vehicle he found me (RX 450h), was equipped exactly as I had wanted. Since I was transitioning out of another model, my decision making required a fair amount of information. He was patient, answered my questions, and was fully supportive throughout the process. He put together a very good deal for me. I would highly recommend him to absolutely anyone considering purchasing or leasing a Lexus. I also received excellent service from Michelle Gonzalez in Finance and Michael Montigo at my delivery. Rallye Lexus is a class act, as is Neil Fogel. More

Neil Fogel Neil was great. He was very knowledge and friendly. He was patient in explaining all details of the car's features and our lease. He also promptly ret Neil was great. He was very knowledge and friendly. He was patient in explaining all details of the car's features and our lease. He also promptly returned our phone calls which we appreciated. We would highly recommend Rallye and especially Neil. More

Neil Fogel and the rest of the Rallye team are great Followed Neil Fogel from another Lexus dealer. Neil is the best sales consultant you can ever hope to work with. His expert knowledge and no pressure Followed Neil Fogel from another Lexus dealer. Neil is the best sales consultant you can ever hope to work with. His expert knowledge and no pressure approach makes buying a new vehicle exciting again. What made the experience even better, was the follow up provided by the rest of the Rallye team right up to the delivery. Looking forward to a great relationship. More

I had a great experience purchasing my new Lexus IS250 My experience working with Jeff Olson was the easiest I ever had when purchasing a vehicle. Very low pressure and a pleasure to work with. I went in t My experience working with Jeff Olson was the easiest I ever had when purchasing a vehicle. Very low pressure and a pleasure to work with. I went in to take a look on Thursday and by Saturday i was driving out with my new IS 250. All my options were explained at length by Jeff and it helped me to make my decision quickly and easily. More

Purchased RX 350/CPO from Rallye Rallye was one of several Lexus dealerships I visited on LI looking for a CPO RX 350 for my wife. My intention was to take a look at the four CPO RX 3 Rallye was one of several Lexus dealerships I visited on LI looking for a CPO RX 350 for my wife. My intention was to take a look at the four CPO RX 350's Rallye had advertised on Cars.com. What immediately caught my eye, was the consistently better than expected condition of Rallye's CPO vehicles compared to similar examples I saw at other dealerships. I ended up purchasing one of them with the help of Kevin Losee. Kevin did an amazing job and this was by far the most pleasant car buying experience I've had in recent memory. Overall, the deal was easy to close and there were none of the usual tactics that are all too common in this sort of transaction. In particular, I was really impressed by little details, like the almost trivial concerns I had about my chosen vehicle's condition that Kevin was able to take care of the prior to delivery. To me, that's clear indication that Kevin was going way above/beyond in order to make me happy. I highly recommend Rallye Lexus. Their facilities, staff and cars are top notch. Just be sure to ask for Kevin when you stop by to look at a CPO Lexus! More

"Happy Customer" This is my second Lexus , had the first one for 12 years. These cars are amazing. Kevin Losee is a great sales representative. He was very helpful in This is my second Lexus , had the first one for 12 years. These cars are amazing. Kevin Losee is a great sales representative. He was very helpful in showing and explaining my POV , Lexus RX 350. The car looks, feels and drives like new even though I bought it with about 21,000 miles on it. Every one in the office is very friendly. Also Steven Holmes at the end was great and very thorough in explaining all the finer points and features of my car. Whenever I had to bring my previous Lexus for service at Rally Lexus it was always a pleasant and satisfying experience. The service was always performed within the time frame they promised. More

Neil Fogel/Rallye Lexus Visited Rally Lexus and was greeted by a friendly receptionist. Told her I was interested in a new SUV350. She introduced me to Neil Fogel who took Visited Rally Lexus and was greeted by a friendly receptionist. Told her I was interested in a new SUV350. She introduced me to Neil Fogel who took me on a test drive of the 2015 SUV350. Liked the way it drove. Told Mr. Fogel I would get back to him that I was going to look at a Mercedes & a BMW. He did not pressure me and I said I would get back to him. Today I took ownership of my New SUV350. Mr. Fogel went out of his way to be helpful and I appreciated that. Mr. Fogel is very courteous and extremely helpful.. He introduced me to Michael who went over all the new ins & outs. Another excellent employee. I feel confident that if I have a problem it will be answered by Mr. Fogel ASAP. Linda M More

Win Win The lease on my 2010 ES 350 was ending in three months. So I went to Rallye Lexus early just to see the new 2014 ES350 Lexus. When I walked in the The lease on my 2010 ES 350 was ending in three months. So I went to Rallye Lexus early just to see the new 2014 ES350 Lexus. When I walked in the door a women and Jeff Olson were standing at a desk . I was asked if I needed assistance. I said no just wanted to look around. I was told if I had any questions let her know. I returned to the desk and ask the differences between IS250 and the ES350. That is when Jeff Olson began assisting me. After explaining the IS250, we preceded to talk about what type of car I was presently driving,I informed him that my lease was ending andI was just browsing ,not planning to lease a new car at this time. Like most salesman I have encountered thru the years Jeff Olson , gave me what I consider a familiar sales pitch, "If I can lower your monthly payments on a new lease will you Lease a new car today?" Of course I said yes, (not really expecting a lower lease payment because in my 43 years of purchasing and leasing cars I cannot remember paying less for the next new car, prices always go up!) After a few light moments of negotiating I leased a new 2014 fully equipped ES350 ,with a $18 lower monthly payment and a 6 month shorter least! That was on a Saturday and Jeff told me I could pick up my new car on Monday. He called me Later Saturday evening and thanked me for my business. On Monday I emailed Jeff with a few more concerns and he came through. Jeff was very professional, patient and exceeded my expectations! It was a win win ,I got the car I wanted and Jeff got the Sell! I will gladly recommend Jeff and Rallye Lexus! More