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Rallye Lexus

Glen Cove, NY

Overview
Employees
Reviews
Vehicles
4.8
3,062 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,062 reviews

June 27, 2024

Your prices were outrageous. .My husbands swears he will never have our cars serviced there again. He probably won't want to buy another Lexus from Rallye. Do you really feel t More

by sheilarutig
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Joanna Oates
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Rallye Lexus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. James Quinlan 516-676-8686

June 26, 2024

Dealership was courteous and our salesman was great. James is one of the best salesman . More

by 560johnb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Rallye Lexus responded

Thank you for your kind words for James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. Stefanie Horn 516-676-4000

June 26, 2024

We strongly recommend James for his professional, honest and dedicated service for his customers. We worked with James and picked up Lexus RX 350 today. It was absolutely a great experience with him. As a c More

by Sunny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Rallye Lexus responded

Thanks, Sunny, for sharing your thoughts about your experience with James here at Rallye Lexus. We appreciate your business and hope to see you again soon! Stefanie Horn 516-676-4000

June 25, 2024

I think your charges are very high. some places offer special discounts to senior citizens. you should also offer such special discounts to seniors. More

by JOHNNYV211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Rallye Lexus responded

Johnny, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

June 25, 2024

Danny semedo was very well informed & pleasant to work with , didn’t matter how many times I called him. More

by JASI0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danny met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

June 24, 2024

Joanna Oates is terrific. She takes charge and ensures that there is always a wonderful service experience. More

by DFORDANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

June 22, 2024

Very good very very very satisfied, anthony is the best, hardly recommend. We are happy More

by PALCZAKCOM
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2024 -

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

June 22, 2024

Great customer service. Love my car! Would recommend for people to go here. Luxury! Thank you. More

by MEJOY222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2024 -

Rallye Lexus responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Rallye Lexus! Stefanie Horn 516-676-4000

June 21, 2024

Caring , professionals with a helpful attitude. Have been their customer for over 20 years. Waiting time can be improved . More

by BRONXMD
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk is the best
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Jun 22, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Stefanie Horn 516-676-4000

June 17, 2024

The dealership is very professional and organized. The waiting areas are quite comfortable. Your car is always well taken care of. I highly recommend them. More

by lenorcase
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

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