Rallye Lexus

I've been a long-time customer of Rallye Motors (BMW, Mercedes, and Acura). I've leased many cars from all their dealerships and have had both good and bad experiences with Rallye Motors. I was hoping fo Mercedes, and Acura). I've leased many cars from all their dealerships and have had both good and bad experiences with Rallye Motors. I was hoping for a smooth transaction with Rallye Lexus. Initially, the first salesperson at Rallye Lexus didn't leave a good impression, so I decided to find another salesperson, and I'm glad I did. Lauren Hu was very friendly and made the car shopping experience easy and stress-free. None of the typical car dealership tricks or scams that some salespeople and dealerships tend to play on their customers. Lauren Hu is truly exceptional, and I highly recommend her to anyone in the market for a new Lexus. More

Send me the video and I can see what they are doing, good service and professional. service and professional. More

Easy process, having a loaner car very helpful, Everyone was nice & helpful & process made easy was nice & helpful & process made easy More

Timely and professional service- staff always friendly with good communication- highly recommend Rallye Lexus for service with good communication- highly recommend Rallye Lexus for service More

For Future Advice! When communicating with customers or drivers about resolving issues related to warning signs on the dashboard, it’s important to provide clear and s When communicating with customers or drivers about resolving issues related to warning signs on the dashboard, it’s important to provide clear and specific details. Here’s a guide on how to explain the issue and the resolution effectively: Identify the Warning Sign: Explain the Cause: Describe the Resolution: Reassure the Customer/Driver: Thnaks, More

*****Exceptional Service and Unmatched Care for My 16-Year-Old Lexus***** After 16 years of driving my beloved Lexus 600HL with minimal issues, I recently encountered a check engine warning light t 16-Year-Old Lexus***** After 16 years of driving my beloved Lexus 600HL with minimal issues, I recently encountered a check engine warning light that had me worried. My car has always been more than just a vehicle to me; it’s a trusted companion that I intend to keep in pristine condition. When I brought my car to Rallye Motors, they treated it with the same care and attention that I have experienced from them over the years. From the very start, the team at Rallye Motors went above and beyond. They dropped off a brand new loaner for me to use while they meticulously examined my car. It was clear they were committed to getting my Lexus back to its peak performance. They identified several issues and replaced all necessary parts with precision and expertise. What truly sets Rallye apart is how they treated me throughout the entire experience. Even 16 years after I first purchased my car, they made me feel like I was their only customer. Consistent with previous experience, the personal attention, constant communication, and genuine care was beyond anything I could have expected. They kept me updated on every detail, ensuring I felt confident every step of the way. When I got my car back, it ran like the day I drove it off the lot. I can’t possibly say enough positive things about the service I received. Rallye isn’t just a dealership; they’re a team of professionals who genuinely care about their customers and their cars. If you’re looking for top-notch service, especially for a cherished vehicle, look no further than Rallye Motors. I’m beyond grateful and will definitely be returning for any future needs. More

Ok We waited 4 months to get a second fob. If I would Have known this from the beginning I would NOT have bought this car. This was our 8th Lexus RX 350. Mercedes and BMW do not have this p If I would Have known this from the beginning I would NOT have bought this car. This was our 8th Lexus RX 350. Mercedes and BMW do not have this problem More

Jason is THE BEST! Usually the process of buying a car is not easy, but Jason certainly made the process easy, fun, and enjoyable. Jason is trustworthy, knowledgeable, Usually the process of buying a car is not easy, but Jason certainly made the process easy, fun, and enjoyable. Jason is trustworthy, knowledgeable, and treated me like family. I will only buy cars from Jason from now on, THANK YOU JASON! More

Mike Reidy was waiting to check me in. Reviewed work to be done and approximated time it would take. I decided to wait, so went to the tv room, had coffee and a fresh warm chocolate cookie Reviewed work to be done and approximated time it would take. I decided to wait, so went to the tv room, had coffee and a fresh warm chocolate cookie. Viewed the work video, which is great, Mike reviewed everything with me and went home, a satisfied Lexus customer. More

Rallye Lexus in Glen Cove is a beautiful facility, clean comfortable and very professional. Regards, Michael comfortable and very professional. Regards, Michael More