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Rallye Lexus
Glen Cove, NY
3,057 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,057 reviews
November 22, 2024
I always get outstanding service from Rallye Lexus. The service advisors are top notch and do the right thing. The service advisors are top notch and do the right thing. More
by MARTY
Verified Customer
November 21, 2024
Joanna Oates provides exemplary customer service. We always ask for her when scheduling service at Rallye Lexus. We always ask for her when scheduling service at Rallye Lexus. More
by ALVINMWASSERMAN
Employees Worked With
November 21, 2024
The salespeople were attentive and knew their products very well. So answering all of my questions was a snap. The service folks were extremely friendly and even gave me some candy on Halloween! very well. So answering all of my questions was a snap. The service folks were extremely friendly and even gave me some candy on Halloween! More
by jrwagnerlaw
Employees Worked With
November 20, 2024
Did not seem to be very knowledgeable Money is what they look at They charge an arm and a leg for something and then you go back because ithe problem is not fixed and again they charge more again … they look at They charge an arm and a leg for something and then you go back because ithe problem is not fixed and again they charge more again ….. More
by chazzan613
November 20, 2024
This is the only dealership that we would ever use. They are honest..professional…easy to work with…and very caring and friendly. We high recommend this dealership! They are honest..professional…easy to work with…and very caring and friendly. We high recommend this dealership! More
by MARTIN33M
November 19, 2024
Jason Pena was superb. Attentive, transparent, and a charm to work with. I will definitely recommend my peers to visit him for their next car purchase. Attentive, transparent, and a charm to work with. I will definitely recommend my peers to visit him for their next car purchase. More
by Bahrum S
Employees Worked With
November 18, 2024
Very courteous staff. Very clean and very professional. One of the best service centers ever. Very clean and very professional. One of the best service centers ever. More
by 6JZUNIGA
Employees Worked With
November 18, 2024
I know I was a difficult customer as I flip flopped my decision a few times and went from a cash buyer to bringing in my own financing from my bank the night before I picked up the car. James worked throu decision a few times and went from a cash buyer to bringing in my own financing from my bank the night before I picked up the car. James worked through all this with me and never made me feel pressured to buy a car from him when I ended up taking back my deposit. A week later I changed my decision again and put it back in. He worked through all this with no complaints and was never rude about any of the challenges I added to the process. I’m very happy with the vehicle and service I was provided. More
by wpps
Employees Worked With
November 18, 2024
The dealership was no pressure, efficient, informative, and a pleasure to deal with. James was terrific and a pleasure to deal with. James was terrific More
by Gavinpboyle
November 17, 2024
I had the pleasure of working with James Herrera who made my experience beyond delightful. He was professional, patient and answered every question/concern I had. His exceptional service made my decision eas my experience beyond delightful. He was professional, patient and answered every question/concern I had. His exceptional service made my decision easier in deciding to purchase my vehicle. I’m truly grateful for the service I received at Ralley and absolutely LOVE my new RX350. I highly recommend everyone not to think twice and go to Ralley Lexus for their next car. More
by Divalulu116
