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Rallye Lexus
Glen Cove, NY
3,164 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,164 reviews
April 24, 2025
Daniel was a gem to work with and made the entire buying process a breeze. He was prompt, professional, and made me feel like my business was valued. process a breeze. He was prompt, professional, and made me feel like my business was valued. More
by K.ANN
Verified CustomerEmployees Worked With
Daniel Akridge
April 19, 2025
Great service as usual. We have been loyal customers for over 10 years. Thank you Anthony for all of your help. We have been loyal customers for over 10 years. Thank you Anthony for all of your help. More
by DRZELLER
April 17, 2025
I am not happy with Rally Lexus Service Dept or Sales Dept. I purchased a vehicle I did not want because I was lied to regarding the delivery date. Then about 6 months later the Navigation System went CR Dept. I purchased a vehicle I did not want because I was lied to regarding the delivery date. Then about 6 months later the Navigation System went CRAZY! Driving me around in circles and taking me on far away directions, going north, then south. Back and forth, giving totally incorrect traveling times and estimates half the time it should take. And the Lexus Techie says he can see the problem, but does not know how to fix it. On my last visit, they wanted to preform service that wasn’t due for 3000 miles. I have had all my service completed at Lexus, except, I changed the oil myself at less than 600 miles. If they wanted to preform to preform extra work FIX the NAVIGATION SYSTEM! I cannot wait to sell this piece of LEXUS CRAP! All they care about is these reviews, so this is my only avenue to warning other future suckers that they LIE! Could not get the COLOR I WANTED Could not get the OPTIONS I WANTED And had to buy the 3 sets of rugs and other dealership money makers. Wheel Locks, ect I was okay with that until the car that I ordered was late arriving. My original salesman quit! And the replacement Salesman tells me, the car won’t be delivered for another month. I explain that the Salesman said it would be here tomorrow. Coldly he said about a month until it arrives. I had to sell my 2021 Chevy Tarverse fairly loaded because Lexus only takes Toyota and Lexus on trade ins. We’ll offer you half what it is worth. So I sold it privately and was without a car. More
by CWCOMERFORD
April 17, 2025
Rally is the worst dealership around in my opinion! In 2023 I decided to purchase a GX. I wanted the middle model, I have poor hearing so the sound system is useless to me. And I wanted WHITE, it is a In 2023 I decided to purchase a GX. I wanted the middle model, I have poor hearing so the sound system is useless to me. And I wanted WHITE, it is a beautiful color on the GX. Well, I got a salesman who hated the place and he screwed me. Told me no White GX’s would be available, the Asain Community buys all of them. So I ended up with an off silver colored GX, I also wanted the built in traffic camera. He ordered it and I left a deposit. He ordered it with all the unnecessary crap on it, extra set carpets, weather guard mats, wheel locks, ect. I wasn’t happy but it would be here in a month. Then I see White GX’s in Rally’s lot and at Stoler Lexus. Hard way to find out your salesman is a liar! Three and a half weeks later I stop in to check on my car, told it would be maybe another month by the Salesman that took over my car sales. He was rude, saying that I’m telling you when it is coming. I should have walked away. I had sold my car privately and was now without a car. Lexus does not want trade ins, except Toyota and Lexus Vehicles. They’ll offer half or less than it is worth. Well I ended up buying a car off the lot and it continued to go south! The Navigation System goes CRAZY with directions, the Lexus I.T. Techie found the problem, but did not know how to fix it. So my Navigation System is useless. So I bought a Garmin it works great, GM Navigation Systems use SD cards, Lexus doesn’t and they cannot fix it. The gas tank is small, got to fill it every 4 or 5 days. Gas mileage is worse than Suburban. And the Staff tell me either that’s not my job or I wasn’t your service person when that happened. Go to a Dealer where they take responsibility and do their jobs! Instead of doing a job on you! More
by CWCOMERFORD
Employees Worked With
Other Employees :
The Car Washer does a great job.
April 15, 2025
Everything went well except when I left I I drove to the exit for a moment and shut the car off for a second. I tried to start it and it wouldn’t start. I asked someone about it and they thought the batt exit for a moment and shut the car off for a second. I tried to start it and it wouldn’t start. I asked someone about it and they thought the battery was low. If I hadn’t shut it off at your dealership, I would have gone home and it wouldn’t start. I bought a new battery. I thought I should have been told that they thought the battery was low. More
by ira616
Employees Worked With
April 10, 2025
I gave been Rallye customer for 30’years Excellent service Dawn was exceptional pleasant and friendly service Dawn was exceptional pleasant and friendly More
by SUNNYMD
Employees Worked With
April 09, 2025
Always treated me with courtesy Service done at timely manner Appreciate your service Thank you manner Appreciate your service Thank you More
by momrva
Employees Worked With
April 09, 2025
Dan Akridge and everyone at Rally Lexus gave us the best customer service. We bought a used Mercedes from them and had it shipped to California from New York. The purchase transaction and shipping arrangeme customer service. We bought a used Mercedes from them and had it shipped to California from New York. The purchase transaction and shipping arrangements were smooth, professional and friendly. When the car arrived to us it was in excellent condition, as depicted and described on their website. We enjoyed working with them, highly recommended! More
by OKSIJIN
Employees Worked With
April 09, 2025
Mike was great I felt well taken care of and felt he communicated with me clearly. Much appreciated Mike Thanks very happy with the car. communicated with me clearly. Much appreciated Mike Thanks very happy with the car. More
by Xavier
Employees Worked With
