Rallye BMW - Service Center

I have had two BMWs and Matt has be my service advisor for both of them. His professionalism and customer service are beyond exceptional. He is always there to greet me, assist me and is easily accessib for both of them. His professionalism and customer service are beyond exceptional. He is always there to greet me, assist me and is easily accessible by phone. A major factor for me in continuing business at Rallye BMW is knowing that Matt will be my service advisor. More

I have been using Matt Carlson for BMW service for quite some time now and he is exceptional. Whether it's expected maintenance or an unexpected tire blowout he is quick, responsive, and makes owning a BMW some time now and he is exceptional. Whether it's expected maintenance or an unexpected tire blowout he is quick, responsive, and makes owning a BMW a great experience. Matt and the entire team at Rallye are the best in the country. More

**Revised review** Since writing my review I was **Revised review** Since writing my review I was contacted by Larry Powell, a manager at Rally and he has addressed all my concerns that were not ad **Revised review** Since writing my review I was contacted by Larry Powell, a manager at Rally and he has addressed all my concerns that were not addressed months ago. I was refunded the remainder of what I was charged, advised to bring my car in to be checked for free and if needed fixed free of charge. I brought my car in and there was not only a recall that caused the light flashing error but something else needed to be fixed. I was given a loaner and when I came back my car was fixed and I am completely satisfied. My car is not making the crazy noises anymore and I'm happy. 4/7/13 More

Matt Carlson is an assett to Rallye BMW because of his knowledge and professionalism. I was contacted and kept informed from begining to end. He made my service experience a welcomed one. knowledge and professionalism. I was contacted and kept informed from begining to end. He made my service experience a welcomed one. More

Rallye BMW is one of the best dealerships. I shopped around to get the best price and service. Darren Thomsen of Rallye BMW made me feel important and worked with me to get me into the X5 I wanted for around to get the best price and service. Darren Thomsen of Rallye BMW made me feel important and worked with me to get me into the X5 I wanted for a excellent price. When it came to service on my X5 Matt Carlson and his team always took care of it. They are all are very nice and knowledgeable!!! Thank you all at Rallye!!! Matt Geyer More

Matt Carlson has been my Service Advisor through the years and provides excellent customer satisfaction. Recently I arrived at Rallye without an appointment for two issues, brake noise and tire repair years and provides excellent customer satisfaction. Recently I arrived at Rallye without an appointment for two issues, brake noise and tire repair. Matt didn't turn me away and I was back on the road within an hour. Thank you Matt for your excellent customer service and resolving the issues correctly during the first visit. More

I have been a customer of Rallye BMW for some time. Matt Carlson has been my service advisor for many years. On my most recent visit, Matt ensured that all of my concerns were addressed with my 2012 5 seri Carlson has been my service advisor for many years. On my most recent visit, Matt ensured that all of my concerns were addressed with my 2012 5 series. Being the attentive person that he is, Matt noticed that my inspection was due to expire and he also took care of that. I have an extremely busy schedule and Matt always goes out of his way to accommodate me. He is very customer service oriented and highly knowledgable on the entire BMW line. My car is always returned to me washed and cleaner than the condition that I dropped it off in, and my car is always finished when promised. I have referred many friends and family to Matt and Rallye BMW and all have been equally as pleased. More

Matt Carlson is an excellent service rep. our family has purchased several BMWs from Rallye over the past 10 years and Matt has been our service rep. He is careful, patient and has made our service experie purchased several BMWs from Rallye over the past 10 years and Matt has been our service rep. He is careful, patient and has made our service experience best in class. More

He is by far the best advisor I have dealt in last 20 yrs of experience in buying car. Although I haven't bought the car yet but the way my situation was handled, I sure will recommend all my family and frie of experience in buying car. Although I haven't bought the car yet but the way my situation was handled, I sure will recommend all my family and friends to Gabe. He is an asset to your dealership More

Visits to Rallye feel not just like a luxury experience, but like a luxury experience, period. Similar to staying at a nice hotel. The staff is professional, knowledgeable and friendly, and the facilities but like a luxury experience, period. Similar to staying at a nice hotel. The staff is professional, knowledgeable and friendly, and the facilities are beautiful. More