Rallye BMW - Service Center

Very courteous and professional service department. Called Matt Carlsen the service advisor and he immediately set up an appointment for the next day. Everyone was wonderful upon arrival, and my car w Called Matt Carlsen the service advisor and he immediately set up an appointment for the next day. Everyone was wonderful upon arrival, and my car was fixed in a timely manner. When I picked my car up, it was cleaned beautifully. Overall it was a very pleasant experience. More

Every time I bring my car in for service the staff at Rallye BMW can not do more to make it a great experience. There is no better dealer for customer service. The service advisors, front desk people, va Rallye BMW can not do more to make it a great experience. There is no better dealer for customer service. The service advisors, front desk people, valets are all friendly and always have a smile. I was being helped and waiting for my car, no more than 4-5 people walked by me and asked if I was being helped or if they could take care of me. Just Amazing. More

Great service, you are in and out quickly.I make the appointment for 1:30PM arrive at 1:00PM was out of there by 3:00PM. Everytime i go to Rally Service Department I deal with Dennis he makes things eas appointment for 1:30PM arrive at 1:00PM was out of there by 3:00PM. Everytime i go to Rally Service Department I deal with Dennis he makes things easier. Thanks to Dennis and his team. keep up the great work. More

kevin cone is allways very understanding ,he is very calm and helpfull i am so happy i have him as my service advisor i hope he stays a rallye motors it so easy when i have a problem i am all ways in and out and helpfull i am so happy i have him as my service advisor i hope he stays a rallye motors it so easy when i have a problem i am all ways in and out for service thanks to kevin and to whom works on my car :) More

I came in for my door to be repaired and that only. The first service advisor asked if I was interested in the maintenance service. I said no. He asked if I wanted an oil service. I said no. I was only int first service advisor asked if I was interested in the maintenance service. I said no. He asked if I wanted an oil service. I said no. I was only interested in fixing the door. Kevin then called me (a different advisor) at work later in the day to update me on the car. He again brought up the maintenance service. I was not interested. But he pressured me into it, and persuaded me to get it as well as the oil change. I still had 1900 miles to go until the next oil change! I do not drive often which I expressed. My 2004 car has only 33,000 miles on it! It is an old car an quite honestly did not need to get this type of maintenance at a bmw dealership. The cost was just enormous and unnecessary. The service advisors MUST work on some type of commission. The same advisor tried to overcharge me more than $100 on a part I bought at the Bayside BMW Service less then a year before. Not trustworthy! More

Everything was fine. I was basically in and out within a reasonable time. The guys in customer service were friendly and effecient. The quality of work was fine. My car is under warranty so there was no cha reasonable time. The guys in customer service were friendly and effecient. The quality of work was fine. My car is under warranty so there was no charge....thank goodness. Brett is also very efficient and pleasant. More

My service visit at Rallye BMW was a great experiance. The team was very professional and made me feel very comfortable. The service visit was done in a timely fashion. They answered all my questions and The team was very professional and made me feel very comfortable. The service visit was done in a timely fashion. They answered all my questions and were very knowledgeable. i would absoultly recomend them to all my friends! thanks Rallye; Joe Florio More

I have been servicing my 525 BMW at Rallye for the past 6 years and found my association with Chris Blaco, my service advisor to be a terrific experience. Chris knows my needs by now and I am treated as a pe years and found my association with Chris Blaco, my service advisor to be a terrific experience. Chris knows my needs by now and I am treated as a person and not just a number. I find the experiece of dealing with Rallye quite satisfying. More

The employees always remember me and address me by name. I am treated as a VIP even though I did not purchase my BMW at Rallye. I am always charged fair price for any work and never taken advantage of. M I am treated as a VIP even though I did not purchase my BMW at Rallye. I am always charged fair price for any work and never taken advantage of. My experience at Rallye O's always a pleasure whether I am waiting or dropping my car off to be serviced. A loaner is always offered to me if service is expected to be longer than desired. Rally is truly an exceptional dealership! I would recommend Rallye to everyone! More

From the very moment I arrived, I was treated like royalty. I knew the experience will be something special. What makes this dealership is the staff. The staff is hospitable, friendly, accommodating a royalty. I knew the experience will be something special. What makes this dealership is the staff. The staff is hospitable, friendly, accommodating and very helpful. They truly go above and beyond. There is a gentleness, sweetness and attention to detail you have here that you simply don't find in many dealerships. I was always treated with "white glove" service. Matt Carlson was awesome. His level of professional service is second to none. He is always attentive to my need. I will only service and buy my next BMW from Rallye. They are definitely 5 star! I couldn't be happier having experienced Rallye BMW. More