Rallye BMW - Service Center

THANK YOUBADAM! It's always a stressful situation when something goes wrong with your car, but Adam was there every step of the way making sure everything was repaire It's always a stressful situation when something goes wrong with your car, but Adam was there every step of the way making sure everything was repaired as fast and painlessly as possible. He checked in several times to update me on what was happening. He was super understanding and helpful! If you have to get your car serviced in any way make sure you go through Adam! Thanks again! More

Great dealership My experience with Rallye BMW has always been a pleasant one. Courtesy, Professionals in their field, satisfied customer when you leave the establish My experience with Rallye BMW has always been a pleasant one. Courtesy, Professionals in their field, satisfied customer when you leave the establishment. My sales person is Bert Vargas. When I bring my car in for service Bret Hines takes care of everything for me . They are both professionals in their field. Mr Bert Vargas always follows up trough out my lease. I appreciate the quality of service that Rallye BMW provides to their customers . I would recommend Bert Vargas and Rallye BMW dealership More

Now servicing my 3rd BMW with Adam I have owned BMW's for several years now and the only constant so far has been where I've taken them for service. I would not bring my cars anywhere e I have owned BMW's for several years now and the only constant so far has been where I've taken them for service. I would not bring my cars anywhere else but to Rallye BMW and Adam Romano. To say I am anal about my car would be an understatement and Adam really understands this and takes care of the car for me. From the greeters to the technicians to the cashiers the entire Rallye team has always exceeded my expectations in both friendliness and timeliness. I would highly recommend Rallye and specially Adam for servicing any BMW. More

Service I called to make an appointment with Rallye BMW for the first time and they were very accommodating around my schedule. At drop off the staff was very I called to make an appointment with Rallye BMW for the first time and they were very accommodating around my schedule. At drop off the staff was very friendly and processed my loaner car with ease. My SA Chris Blanco is very professional and courteous. He made the entire process great; I highly recommend him. Despite the large volume of customers at Rallye, he was extremely thorough with what had to be done and I did not feel rushed in any way. Overall, I'm highly satisfied. There's a reason why Rallye BMW has been rated best dealer for the past consecutive years. More

Registration Sticker Update Chris is the best. Always on time, accurate, understanding and apleasure to work with on the care and safety of my THREE BMWs. Thank you for having Chris is the best. Always on time, accurate, understanding and apleasure to work with on the care and safety of my THREE BMWs. Thank you for having him as part of your team!. More

Great customer service! I have been a Rallye customer for many years. Gianni always makes my visits to the service center a pleasure. I never have to wait when arriving or I have been a Rallye customer for many years. Gianni always makes my visits to the service center a pleasure. I never have to wait when arriving or picking up my car. The turn around time for service is excellent. I recommend making an appointment with Gianni! You will not be disappointed! More

Gianni the great Gianni is the best service advisor I've dealt with and he always takes care of my issues and makes something work for me even when it seems impossible Gianni is the best service advisor I've dealt with and he always takes care of my issues and makes something work for me even when it seems impossible. This is the only service advisor I will work with as long as I'm a Rallye Customer. Thanks for a great experience Gianni. More

Worst experience ever at a car dealership. I have never encountered such rudeness in a service industry. From the moment the receptionist Tiffany answered I got an attitude. We are new to the I have never encountered such rudeness in a service industry. From the moment the receptionist Tiffany answered I got an attitude. We are new to the area and long time BMW drivers, and when they found we had not bought our car from them and they couldn't "find us in the system" they were not interested in servicing our car in an emergency. We ended up having to have our car towed to the dealership since they were the nearest option, and I hoped when I picked up the car their attitude would change, but it was the same. We are long time 750/760 customers, so this is unfortunate for them. I would never deal with this dealership again. I'll pay to have it towed to Manhattan next time even if I have to pay out of pocket. More

THE GREATEST SERVICE EXPERIENCE EVERY TIME. THANK YOU RALLYE BMW FOR MAKING EVERY TRIP TO YOUR DEALERSHIP SO EASY. EVERYONE THEIR IS A PLEASURE TO WORK WITH.LIGHTING SPEED DROPPING OFF, GETTING THANK YOU RALLYE BMW FOR MAKING EVERY TRIP TO YOUR DEALERSHIP SO EASY. EVERYONE THEIR IS A PLEASURE TO WORK WITH.LIGHTING SPEED DROPPING OFF, GETTING INTO LOANER,AND PICKING UP WHEN DONE. More

Service Worked with Adam Romano. Was of great help at the service center, and made everything about the visit smooth and efficient. Would recommend him to any Worked with Adam Romano. Was of great help at the service center, and made everything about the visit smooth and efficient. Would recommend him to any bmw owners. More