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5,259 Reviews of Rallye BMW - Service Center
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April 24, 2018
Service review with Bret. Wonderful service with Bret! He was very kind and helpful. I am very happy with his professionalism. Thank you Bret!!!!!! Have a good day. Samira Wonderful service with Bret! He was very kind and helpful. I am very happy with his professionalism. Thank you Bret!!!!!! Have a good day. Samira More
by MS_SABRINA918
Verified CustomerEmployees Worked With
April 24, 2018
very helpful and pleasant Very accomadating. It is a pleasure to visit your facility. I am always treated like a valued customer . Your work and help is also first rate Very accomadating. It is a pleasure to visit your facility. I am always treated like a valued customer . Your work and help is also first rate More
by janie friedman
Employees Worked With
James DelVecchio
April 24, 2018
Exceptional service from The moment I pulled up to the service gate everyone was very attentive and prompt to assist me. Very professional atmosphere and was treated exce from The moment I pulled up to the service gate everyone was very attentive and prompt to assist me. Very professional atmosphere and was treated exceptional. More
by TANIAPOWERS420
Employees Worked With
Adam Romano
April 23, 2018
Great service, always! Very fast and courteous. I had to take my X1 in to get a door handle replaced and needed a ride back to work. The drop off process took less than 10 m Very fast and courteous. I had to take my X1 in to get a door handle replaced and needed a ride back to work. The drop off process took less than 10 minutes. About 2 hours later I got a text, my car was ready. I went to pick it up and not only was it ready, but it was also washed and vacuumed. Great service as always! More
by Alexboncea
Employees Worked With
Sheneta Dailey
April 23, 2018
1st Class Rallye is on another level. From the moment you pull in to the bay you realize the team is second to none. Staff is highly trained and accommodating. Rallye is on another level. From the moment you pull in to the bay you realize the team is second to none. Staff is highly trained and accommodating. Everything was as discussed. More
by blinzer
Employees Worked With
Chy Wiggan
April 23, 2018
Excellent Energency Last Minute Service We drove in from out of town and a warning light came on which needed immediate attention. We needed to have this issue addressed before we drove bac We drove in from out of town and a warning light came on which needed immediate attention. We needed to have this issue addressed before we drove back to Ohio the next day. Rallye BMW gave us a loaner and Performed the service on our car that was necessary. Plus, they could not have been nicer or more accommodating. More
by JODIBONDA
Employees Worked With
April 23, 2018
Excellent service! Very professional. Highly recommended! They diagnosed the problem right away and had t fixed same day. Bret Hines was my service advisor and he did a Very professional. Highly recommended! They diagnosed the problem right away and had t fixed same day. Bret Hines was my service advisor and he did a great job. More
by ruartur
Employees Worked With
April 23, 2018
Professional and courteous Called the service department, got an appointment for the same day and all of the required services were timely performed. The wait period was not too Called the service department, got an appointment for the same day and all of the required services were timely performed. The wait period was not too long and the car was delivered clean. More
by ROOP717
Employees Worked With
April 23, 2018
The overal experience was just ok. I expected more. I usually get serviced at this location and bypass the dealership closer to me. This is due to connecting with a service coordinator that I felt comfo I usually get serviced at this location and bypass the dealership closer to me. This is due to connecting with a service coordinator that I felt comfortable with. Didn’t feel like I was getting taken advantage of. I went to the dealership close to my house to get topped off and they said I should get the issue looked into. I told them I’ll take it back to the dealership where they fixed the issue the first time. I also needed to get an airbag recall replaced. The repair price cams back high and they charged me for bringing it in. I was surprised because of the recall and because I was actually asking about issues that they fixed all ready. I then was ready to just purchase a new car but the sales team was less than helpful. I was fully ready to buy and purchase something that day but didn’t feel like I was getting the best customer service in sales. He had a definite sale that day but under valued my trade in, didn’t talk options or made me feel like I should buy from there. The entire experience left me thinking, I should have just stayed and got everything done at BMWNYC. More
by REEMLEY
April 23, 2018
Service visit at Rallye BMW for annual oil change and NYS. The folks at Rallye are always helpful, very thorough, and a pleasure to deal with. We have been customers since 1989 and wouldn't consider going to a The folks at Rallye are always helpful, very thorough, and a pleasure to deal with. We have been customers since 1989 and wouldn't consider going to another dealer. More
by PHIL52
Employees Worked With
