Rallye BMW

THE EXPERINCE WAS A TEN (EXCELLENT) THE SERVICE REPRESENTATIVE WAS VERY PROFESSIONAL. THE AGENCY WAS VERY ACCCOMODATING. MY STATE INSPECTION NEEDED TO BE DONE AND I JUST TOOK THE CAR IN WITHO REPRESENTATIVE WAS VERY PROFESSIONAL. THE AGENCY WAS VERY ACCCOMODATING. MY STATE INSPECTION NEEDED TO BE DONE AND I JUST TOOK THE CAR IN WITHOUT AN APPOINTMENT. More

Car notified dealer it needed brake fluid flush- dealer called and accomodated my schedule for appt.Car service was completed in 1.25 hours as expected. Came out washed and ready to go. Very organized deal called and accomodated my schedule for appt.Car service was completed in 1.25 hours as expected. Came out washed and ready to go. Very organized dealership that delivered an excellent customer experience More

Denny Kwon from Rallye BMW was the best car dealer I have ever been fortunate enough to do business with. He was friendly, professional, and came through on every promise re: my new BMW coupe. I look forwa ever been fortunate enough to do business with. He was friendly, professional, and came through on every promise re: my new BMW coupe. I look forward from purchasing from Mr. Kwon in the future. More

The simplest way to put it is I would trust no other. From designing my car to rates I am always at ease cause I know Nick will always look out for me, From designing my car to rates I am always at ease cause I know Nick will always look out for me, More

The battery in my wireless key starter was dead, and I wanted them to replace it because my car was under warranty. I first went to the service center in the back before I brought my car in because it was wanted them to replace it because my car was under warranty. I first went to the service center in the back before I brought my car in because it was something that I thought would take almost no time, and they told me the battery was $13! The battery could be purchased across the street at Home Depot for $2.97! So I bring the car in as a walk in appointment with David O'Neill and he tells me that they need to change some of the brake fluid and it is going to be 30-40 minutes. I was told my another service advisor for this kind of work it was absurd. ENDED UP TAKING 50 MINUTES for this kind of work. They are too backed up and unorganized for there no good. Complete waste of time, it was easier to just walk to home depot and buy the materials myself then waste the hour at Rallye because they couldn't even care and don't value your time... the worst part about this whole thing is that they are trying to sell my on an extended warranty plan by sending me things in the mail, and I don't understand why I would PAY FOR SOMETHING TO BE MORE INCONVENIENCED in the first place. THEY HONESTLY DON'T CARE AT RALLYE UNLESS YOU HAVE A X6 because then you get special treatment. They said that everything was okay with my car but less then an hour after I get the car back there is a snapping noise when I open the drivers door and I have to take it back to this Rallye or another BMW and get treated like trash again and be told that it isn't going to be covered. It is enough, my father has a 535xi and had so many problems that the dealership didn't care enough to give him a new car when his broke down over 10x, yet they just wanted to deal with him by giving him 6 free months. THEY DON'T CARE AT RALLYE about you. More

The staff was extermely friendly, accomodating, quick, responsive and helpful. I was able to get what I wanted in a timely fashion and had all my questions answered along the way. I am more than satisif responsive and helpful. I was able to get what I wanted in a timely fashion and had all my questions answered along the way. I am more than satisifed with my new car, and the best part is they had the exact car I built on my own in the showroom so I didn't need to wait for delivery. Was really great to get what I wanted when I needed it. More

The dealership was overbooked and I had to wait 2 hours for service. I had an 11:30 appointment and my car didn't get logged in for service until 11:45. I will never get a Saturday appointment again. Wa for service. I had an 11:30 appointment and my car didn't get logged in for service until 11:45. I will never get a Saturday appointment again. Wait time was unacceptable. More

This is our 7th car leased through Rallye. Always a great experience. No games - just facts and figures - no pressure. Everything done as promised. Service always great - loaners ready when car is brought in experience. No games - just facts and figures - no pressure. Everything done as promised. Service always great - loaners ready when car is brought in- great communication. Car ready when promised. Always washed and thoroughly checked for anything that might be needed. why would anyone go anywhere else? More

I recently purchased an used '08 BMW 550i and within the first 2 weeks the brake fluid light came on so I now needed to decide where to bring it for service. The closest dealer to me is Rallye but in the p first 2 weeks the brake fluid light came on so I now needed to decide where to bring it for service. The closest dealer to me is Rallye but in the past I've always been told to avoid Rallye from posts I read on forums. None of the posts really I read gave a good explanation on why I shouldn't go there so I had to see myself. I had a great experience from the moment I pulled to the point I pulled out. Kevin was the SA and was friend and courteous. He was also very helpful giving me a call and explaining things to me. I felt like I've been going there for years. My point is NOT to believe everything you read until you find out for yourself. I recommend Rallye BMW to be the dealer to service your car! More

I am a previous customer of Rallye, and have purchased or leased at least six other vehicles from them, and all from Mr. Wachsman. He is the consummate professional - courteous, efficient, and a pleasure to leased at least six other vehicles from them, and all from Mr. Wachsman. He is the consummate professional - courteous, efficient, and a pleasure to deal with. Outstanding experience. More