Rallye BMW

Good service Be close to home, the staff is enthusiastic, the attitude is good, can inform the progress situation in time, the procedure is simple, still will ch Be close to home, the staff is enthusiastic, the attitude is good, can inform the progress situation in time, the procedure is simple, still will choose this in the future More

Impeccable service Jonathan provided professional service. I asked if I can have my car ready by noon. He took my number and text me at 11:30 to let me know my car was b Jonathan provided professional service. I asked if I can have my car ready by noon. He took my number and text me at 11:30 to let me know my car was being washed and would be ready by noon. I did not get all the employees names, but every single person was so nice, pleasant and al went above and beyond to help me. Great service team! More

ASK FOR PIERRE ABIZEID My first BMW. Pierre made the experience so easy. From meeting him, the test drive, the negotiations and one, two, three and I had the car. He is not My first BMW. Pierre made the experience so easy. From meeting him, the test drive, the negotiations and one, two, three and I had the car. He is not a high pressure salesman. It was I who after meeting and speaking with him wanted to lease the car only from him. I plan to continue to drive BMWs, and use this dealership and of course only get my cars from Pierre. More

Treated like Royalty No matter the time, or issue, I ALWAYS receive service and am always provided with a loaner vehicle. Adam thoroughly explains the issue before going f No matter the time, or issue, I ALWAYS receive service and am always provided with a loaner vehicle. Adam thoroughly explains the issue before going forward with the repair. He goes over what is covered under warranty and if not, what I can do to solve the issue in the least costly way. Thank you for exceptional service Adam! More

Excellent and professional Adam is by far the best service advisor I've had the pleasure of working with. I had a noise problem and he spent 3 days doing everything to find and Adam is by far the best service advisor I've had the pleasure of working with. I had a noise problem and he spent 3 days doing everything to find and eliminate it. It was difficult, but he found and corrected it to my satisfaction. He constantly kept in touch with me and told me the problems he encountered. More

Oil leak This was my 3rd visit for this problem in the last one year and my first contact with Jonathan Szypot. He was professional and affable and kept me inf This was my 3rd visit for this problem in the last one year and my first contact with Jonathan Szypot. He was professional and affable and kept me informed of the progress frequently. I will be using him as my advisor from now on since I didn't have a good experience previously. More

Exceeds Expectations Every Time Adam sets the standard high when it comes to customer service in the auto industry. From start to finish of all of my service needs, he always manages Adam sets the standard high when it comes to customer service in the auto industry. From start to finish of all of my service needs, he always manages to make the process as seamless as possible. A most recent example was when I e-mailed him with an issue I was having with my engine in the morning and he made accommodations for me to get a loaner within an hour. It is experiences such as these that reaffirm my trust in and loyalty to the BMW brand, and particularly to Rallye BMW. If you are in need of BMW service, do yourself a favor and visit Adam at Rallye. More

Exemplary Customer Service # Adam Romano Been coming here for service for past 4 years. Each time it's a fantastic experience with Adam. Couldn't put a price tag on the type o # Adam Romano Been coming here for service for past 4 years. Each time it's a fantastic experience with Adam. Couldn't put a price tag on the type of care and support I receive from Adam. More

Amazing customer service Adam Romano is definitely the best service adviser in Rallye, he always goes above and beyond to help with your needs. Every time i bring my car in f Adam Romano is definitely the best service adviser in Rallye, he always goes above and beyond to help with your needs. Every time i bring my car in for service, i know have nothing to worry about because i know Adam will take care of me. Adam genuinely enjoys his job and wants to help you with anything that you need, excellent customer service, fast with emails if you ever have any questions Thank you Adam! More

Excellent experience always As a returning customer to Rallye this year I can say with certainty another great experience! I was contacted by Peter's assistant Samantha letting m As a returning customer to Rallye this year I can say with certainty another great experience! I was contacted by Peter's assistant Samantha letting me know I could renew my lease early. To my delight I started to think about what a treat that would be for my wife since she primarily drives the car. I wanted to make it a surprise. Samantha was pleasant to speak with on the phone and helped answer some preliminary questions I had. Then she made me an appointment to come in and meet with Peter. They both kept everything hush hush and made sure to not contact my wife. I successfully pulled off the surprise and not without getting a great deal from Peter!! As someone who works in cutsomer service myself I am never disappointed with the results I get from the great staff at Rallye. I highly recommend them to anyone looking for a new car. Thanks guys ! More