Rallye Acura

Thomas has now assisted me on two separate occasions, and both times his service has been consistently superb, facilitating a highly efficient and seamless experience. I am completely satisfied and look forw both times his service has been consistently superb, facilitating a highly efficient and seamless experience. I am completely satisfied and look forward to his assistance with future purchases. More

Danny Park was very professional and listened to my needs. He got the vehicle I was looking for needs. He got the vehicle I was looking for More

I have been a Rallye Customer since 2017. I’m on my 4th Acura from Rallye and I always appreciate the professional customer service that I receive when I’m there. Thomas Ng is a great salespe I’m on my 4th Acura from Rallye and I always appreciate the professional customer service that I receive when I’m there. Thomas Ng is a great salesperson to deal with. More

There were significant delays in scheduling the car for service and checking the car in on the day of service. The appointment was made 2 months prior because, by their own admission, they don’t have enoug service and checking the car in on the day of service. The appointment was made 2 months prior because, by their own admission, they don’t have enough qualified mechanics to handle the repairs. I waited 40 minutes to speak to the advisor, Mr. Moon, when checking in the car for a process that required only about 8 minutes. (The one good thing about that was that the man who handled giving me the loaner car was highly competent and tried to accommodate me as efficiently as possible.) Mr. Moon assured me that the repair would take at least 6 days and not likely to be completed before the upcoming holiday, citing short staffing as the reason. When I informed him that I would be going out of town in a week and, therefore, unable to return the loaner car until my return. Mr. Moon asked if I would pick my car up and start the process all over again in January. That was completely unacceptable as I had already waited so long to get to this point. Somehow, the car was repaired in under 48 hours. How was this possible when I was told it would be much longer? Why was I given such misleading information? When I picked up the car, it was making a strange noise that it wasn’t making before. (This should have been noticed before releasing it to me.) The car was returned to investigate the noise and I was advised that an extensive, expensive job, unrelated to the original problem, was needed to repair it when it really wasn’t needed. A very competent, honest local mechanic performed the repair for 1/6 the cost that the dealer quoted. It appears that the original problem was repaired properly but overall, the experience was quite stressful. Good service should be provided for all customers but it is worth noting that, as a family, we have owned 7 Acuras in the last 20 years. We are happy with the cars but are becoming increasingly disappointed by the service rendered at the Rallye dealership. More

Great experience. Was smooth and courteous experience. Would recommend to family/friends when looking for a car. Was smooth and courteous experience. Would recommend to family/friends when looking for a car. More

Love the service. Fast and accurate. Waiting area is clean and comfortable. The reps are very knowledgeable Fast and accurate. Waiting area is clean and comfortable. The reps are very knowledgeable More

Excellent experience. Highly recommended . Fast. Got us a great, reasonable deal . Will return to him for my next Acura Highly recommended . Fast. Got us a great, reasonable deal . Will return to him for my next Acura More

Very pleased. They did everything I brought the car in for (and did a great job) and didn’t try to sell me on work that wasn’t needed. They kept me informed and di They did everything I brought the car in for (and did a great job) and didn’t try to sell me on work that wasn’t needed. They kept me informed and did everything in a timely fashion. More

Fantastic dealership with all the comforts you need while you wait. Anthony, our sales rep, was outstanding from the start. So was the finance manager that helped us with the final paperwork. Definitely reco you wait. Anthony, our sales rep, was outstanding from the start. So was the finance manager that helped us with the final paperwork. Definitely recommend Rallye. More